The Human Resources and Operations Manager is responsible for improving and implementing IPHI’s systems for ensuring strong internal administrative operations, compliance with legal requirements, and a dedicated, supported workforce. This is initially a temporary position associated with the major scale-up of IPHI’s staff to support the Fairfax County Health Department’s (FCHD) contact tracing initiative. There exists the potential for reclassification of this position to a longer-term position.

The Institute for Public Health Innovation (IPHI) will hire, train and deploy a team of community contact tracing staff, including case interviewers and contact tracers across Fairfax County, Virginia, who will work as an integrated part of the Fairfax County Health Department COVID-19 response effort. The aim of this will be to call every person in the county with probable or confirmed COVID-19, gather their contacts, and proceed to call every contact in the area to reduce the spread of COVID-19. These activities are in tandem with government efforts to increase testing, improve public communication, and instruct on isolation and quarantine. This will fortify efforts to control the pandemic in Fairfax County.

The Human Resources and Operations Manager will be an experienced, mid-level professional charged with maintaining effective human resources and organizational operations systems. This will be particularly critical in conjunction with the major scale-up required for IPHI’s collaboration with Fairfax County. This will require working in close coordination with other IPHI team members and communicating regularly with Health Department representatives and IPHI subcontractors. The Human Resources and Operations Manager will report to the Contact Tracing Program Director and work closely with the President & CEO of IPHI.

RESPONSIBILITIES

• Work in close collaboration with IPHI’s human resources subcontractor to ensure effective infrastructure and operations for recruiting, training, onboarding and delivering on-going HR administrative support for the contact tracing initiative, which is expected to include approximately 400 staff deployed to FCHD
• Strengthen and implement human resources systems and processes such as recordkeeping, performance management and professional development support
• Recommend and help implement technological improvements and work with IPHI’s technology subcontractors to optimize organizational use of technology, including IPHI’s new human resources platform
• Monitor and provide support to staff related to timekeeping, recordkeeping, benefits enrollment, and personnel policies and procedures
• Work with hiring managers to support hiring processes for IPHI internal positions
• Perform administrative tasks as required to ensure timely execution of all human resources tasks related to onboarding, personnel actions, benefits and personnel insurances
• Assist with monitoring and meeting compliance requirements related to HR and corporate operations
• Make recommendations for administrative and personnel policy and procedure improvements
• Other tasks as required related to human resources, operations, and the implementation of IPHI’s support to Fairfax County for their contact tracing initiative
  

MINIMUM QUALIFICATIONS

Any combination of education, experience, and training equivalent to: Graduation from an accredited four-year college or university with a bachelor's degree plus at least 7 years of human resources and operations experience with a non-profit organization

PREFERRED QUALIFICATIONS

• Master’s degree in a related field
• Prior experience working in a health or social sector non-profit environment
• Demonstrated interest in public health
• Prior direct supervisory experience

NECESSARY SPECIAL REQUIREMENTS

This is a temporary position in response to local needs in Fairfax County, Virginia resulting from COVID-19. This position is designated as essential and is part of the County’s emergency response, which operates 7 days a week, thus occasional evening and weekend managerial response may be required. Candidates will have access to a safe office environment but should also have the capability to work remotely and have ready access to high-speed internet to support remote work. IPHI will provide employees with adequate technology for onsite and/or remote work environments. The administrative office for this project is based in Washington, DC.

About the Institute for Public Health Innovation (IPHI)

The Institute for Public Health Innovation is a regional non-profit organization that develops multi-sector partnerships and innovative solutions to improve the public’s health and well-being across Virginia, Maryland and the District of Columbia. IPHI’s work strengthens health systems and policy, enhances conditions that promote health, and strengthens government and community capacity to ensure equitable health opportunities for all.