Benefits:

401(k)

Bonus based on performance

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Insurance AR Collections Specialist

$18–$20/hr + Monthly Bonus | In-Office

We are a multi-location service company seeking an Insurance Accounts Receivable & Collections Specialist to manage follow-up on insurance invoices and customer balances. This role requires strong communication, organization, and experience working with insurance carriers or similar billing environments.

Responsibilities

Follow up with insurance carriers, adjusters, TPAs, and customers regarding outstanding payments

Track AR aging and maintain detailed documentation of all collection activity

Request any missing paperwork needed to release payment

Communicate professionally by phone and email to resolve billing questions

Provide weekly updates on progress and results

Qualifications

2+ years AR or collections experience

Experience with insurance or medical billing is strongly preferred

Persistent, organized, and comfortable managing a high volume of accounts

Able to work independently and meet performance goals

Compensation & Work Environment

$18–$20 per hour, depending on experience

Monthly performance bonus

Stable, long-term role with growth opportunities

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.