Our growing firm is seeking an organized and friendly account manager to play a strategic role on our team. You’ll be responsible for answering any client questions or concerns about coverage, policy changes, and billing deadlines. Our ideal candidate will be able to provide an excellent customer experience and demonstrate a basic understanding of our insurance products. If you are a strong communicator with strong attention to detail and have an interest in growing your career in the insurance industry, we’ll train you up on the skills you need to succeed in this role. Can’t wait to get started? Apply to join the team today! No cold calling, no door-to-door solicitation, and no lead purchases. No prior experience is required. Responsibilities: • Meet regularly with agents to keep up with industry standards, insurance products, current rates, coverages, insurance policies, and carriers, so you can assist clients, underwriters, sales representatives, account executives, and the rest of our service team with understanding and addressing the newest rules and policy updates • Answer clients completely on policy or billing questions including explanations about their coverage or rate adjustments to ensure total understanding • Consult with clients to help process quotes and issue renewals or any updates needed to current policies Qualifications: • Associates or Bachelor’s degree required, or commensurate insurance industry experience • Must have very strong follow up, written and verbal communication skills and problem-solving skills • Must have active insurance license in your state or must be willing to get licensed in 90 days • Insurance experience as an insurance agent or other position is preferred but we will provide training as needed for the right fit and skillset • Candidates should have basic computer skills and be proficient with Microsoft Office Suite (Word, Excel PowerPoint, etc.) Compensation: $65,000

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