Our growing firm is seeking an organized and friendly account manager to play a strategic role on our team. You’ll be responsible for answering client questions or concerns about coverage, policy changes, and billing issues deadlines. Our ideal candidate will be capable of providing an excellent customer experience. If you are a strong communicator with attention to detail and have an interest in growing your career in the insurance industry, we’ll train you up on the skills you need to succeed in this role. Can’t wait to get started? Apply to join the team today! Responsibilities: • Update policy changes on customer accounts in our book of business and inform clients about policy changes according to NAIC regulations • Provide helpful answers to clients on any policy or billing questions including explanation of coverage or rate changes to ensure complete understanding • Consult with clients to help process quotes and issue renewals or any updates needed to current policies • Facilitate communication with clients and claims adjusters to process all documentation reporting a claim on a current policy • Communicate regularly with key industry reps regarding industry standards, insurance products, current rates, coverages, insurance policies, and carriers so that you are always ready to help clients, underwriters, sales representatives, account executives, and the rest of our service team understand and address new rules and policy updates Qualifications: • Applicants must have an active NYS P&C insurance license • We are looking for candidates with a High School Diploma but will consider those with relevant insurance industry experience • Candidates should be a strong communicator, and have great follow-up skills • Relevant insurance experience as an insurance agent or other position is helpful but not required, training will be provided if your talents are a good match Compensation: $70,000 - $85,000 yearly

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