Our growing firm is seeking an organized and friendly account manager to play a strategic role on our team. You’ll be responsible for answering any client questions or concerns about coverage, policy changes, and billing deadlines. Our ideal candidate will be able to provide an excellent customer experience and demonstrate a basic understanding of our insurance products. If you are a strong communicator with strong attention to detail and have an interest in growing your career in the insurance industry, we’ll train you up on the skills you need to succeed in this role. Can’t wait to get started? Apply to join the team today! Responsibilities: • Meet regularly with agents to keep up with industry standards, insurance products, current rates, coverages, insurance policies, and carriers, so you can assist clients, underwriters, sales representatives, account executives, and the rest of our service team with understanding and addressing the newest rules and policy updates • Consult with clients to help process quotes and issue renewals or any updates needed to current policies • Update policy changes on customer accounts in our book of business and inform clients about policy changes according to NAIC regulations • Provide helpful answers to clients on any policy or billing questions including explanation of coverage or rate changes to ensure complete understanding • Facilitate communication with clients and claims adjusters to process all documentation reporting a claim on a current policy Qualifications: • Must have active insurance license in your state or must be willing to get licensed in 90 days • Must have very strong follow up, written and verbal communication skills and problem-solving skills • Relevant insurance experience as an insurance agent or other position is helpful but not required, training will be provided if your talents are a good match • Candidates should have an Associates or Bachelor’s degree, but all candidates with insurance industry experience will be considered • Jobseekers need to have basic computer skills and have the ability to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.) Compensation: $42,500 yearly

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