Our growing firm is seeking an organized and friendly account manager to play a strategic role on our team. You’ll be responsible for answering any client questions or concerns about coverage, policy changes, and billing deadlines. Our ideal candidate will be able to provide an excellent customer experience and demonstrate a basic understanding of our insurance products. If you are a strong communicator with a strong attention to detail and have an interest in growing your career in the insurance industry, we’ll train you up on the skills you need to succeed in this role. Can’t wait to get started? Apply to join the team today! Responsibilities: • Give clear answers to clients on any coverage or billing questions including information on rate fluctuations or policy changes to ensure full understanding • Assist with the renewal process and any policy updates by providing competitive quotes • Facilitate communication with clients and claims adjusters to process all documentation reporting a claim on a current policy • Stay up to date with industry standards, current rates, coverages, insurance products, insurance policies, and carriers by regularly speaking with our industry partners so you can help clients, underwriters, sales representatives, account executives, and the rest of our service team understand and address the latest rules and policy updates • Document any policy changes on customer accounts according to NAIC regulations in our book of business and clearly communicate with customers about those updates Qualifications: • We are looking for candidates with an Associates or Bachelor’s degree but will consider those with relevant insurance industry experience, as well • Follow up skill, written and verbal communication skills and problem-solving skills are a must in this role • Applicants must have an active insurance license in their state or be willing to get licensed in 90 days • Relevant insurance experience as an insurance agent or other position is helpful but not required, training will be provided if your talents are a good match • Jobseekers need to have basic computer skills and have the ability to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.) Compensation: $40,000

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