We’re looking for a personable, enthusiastic insurance account manager to help take our agency to the next level. Our ideal candidate is a motivated team player who has the ability to stay focused in a fast-paced work environment. You will manage client communications, nurture important relationships, and keep track of policy details and documentation in a secure system. This is a critical role on our team with a strong focus on client services to foster ongoing sales and renewals. We will provide industry-specific training for the right candidate who demonstrates a dedication to excellence. Sounds like a job you’ll love? Apply now! Responsibilities: • Record any policy updates or changes on customer accounts by tracking them in our book of business and communicating with clients to explain any updates to their coverage • Help create competitive quotes when it is time to issue renewals or make updates to a current policy • Gather all documentation needed for reporting a claim and contact an adjuster to process it against a current policy • Stay up to date with industry standards, current rates, coverages, insurance products, insurance policies, and carriers by regularly speaking with our industry partners so you can help clients, underwriters, sales representatives, account executives, and the rest of our service team understand and address the latest rules and policy updates • Answer clients completely on policy or billing questions including explanations about their coverage or rate adjustments to ensure total understanding Qualifications: • Active insurance license in your state or willing to get licensed in 90 days • Applicants must have basic computer skills and be able to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.) • Relevant insurance experience as an insurance agent or other position is helpful but not required, training will be provided if your talents are a good match • Must have very strong follow up, written and verbal communication skills and problem-solving skills • We are looking for candidates with an Associates or Bachelor’s degree but will consider those with relevant insurance industry experience, as well Compensation: $42,500 yearly

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