Our growing firm is seeking an organized and friendly account manager to play a strategic role on our team. You’ll be responsible for answering any client questions or concerns about coverage, policy changes, and billing deadlines. Our ideal candidate will be able to provide an excellent customer experience and demonstrate a basic understanding of our insurance products. If you are a strong communicator with strong attention to detail and have an interest in growing your career in the insurance industry, we’ll train you up on the skills you need to succeed in this role. Can’t wait to get started? Apply to join the team today! Responsibilities: • Help create competitive quotes when it is time to issue renewals or make updates to a current policy • Meet regularly with agents to keep up with industry standards, insurance products, current rates, coverages, insurance policies, and carriers, so you can assist clients, underwriters, sales representatives, account executives, and the rest of our service team with understanding and addressing the newest rules and policy updates • Answer clients completely on policy or billing questions including explanations about their coverage or rate adjustments to ensure total understanding • Gather all documentation needed for reporting a claim and contact an adjuster to process it against a current policy • Update policy changes on customer accounts in our book of business and inform clients about policy changes according to NAIC regulations Qualifications: • Insurance experience as an insurance agent or other position is highly preferred but candidates with the appropriate skills should still apply, training is provided • Jobseekers need to have basic computer skills and have the ability to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.) • Applicants must have an active insurance license in their state or be willing to get licensed in 90 days • Candidates should have an Associates or Bachelor’s degree, but all candidates with insurance industry experience will be considered • Candidates should be very strong communicators and problem solvers, and have great follow-up skills Compensation: 121,000 - 143,000 yearly

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