Our growing firm is seeking an organized and friendly account manager to play a strategic role on our team. You’ll be responsible for answering any client questions or concerns about coverage, policy changes, and billing deadlines. Our ideal candidate will be able to provide an excellent customer experience and demonstrate a basic understanding of our insurance products. If you are a strong communicator with strong attention to detail and have an interest in growing your career in the insurance industry, we’ll train you up on the skills you need to succeed in this role. Can’t wait to get started? Apply to join the team today! Responsibilities: • Provide helpful answers to clients on any policy or billing questions including explanation of coverage or rate changes to ensure complete understanding • Support clients reporting claims on current policies by gathering all documentation needed to give to the adjuster to process • Assist with the renewal process and any policy updates by providing competitive quotes • Update policy changes on customer accounts in our book of business and inform clients about policy changes according to NAIC regulations • Communicate regularly with key industry reps regarding industry standards, insurance products, current rates, coverages, insurance policies, and carriers so that you are always ready to help clients, underwriters, sales representatives, account executives, and the rest of our service team understand and address new rules and policy updates Qualifications: • Jobseekers need to have basic computer skills and have the ability to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.) • Associates or Bachelor’s degree required, or commensurate insurance industry experience • Insurance experience as an insurance agent or other position is highly preferred but candidates with the appropriate skills should still apply, training is provided • Applicants must have an active insurance license in their state or be willing to get licensed in 90 days • Candidates should be very strong communicators and problem solvers, and have great follow-up skills Compensation: 131,000 - 158,000 yearly

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