Benefits:

Competitive salary

Flexible schedule

Paid time off

Profit sharing

About the Role Conver & Winchell Insurance is seeking a Personal Lines Insurance Agent who enjoys working with people and providing excellent service. In this role, you’ll be the trusted contact for our clients, helping with policy questions, coverage options, and billing support. If you’re friendly, detail-oriented, and like building real connections, we’d love to hear from you. This is an in-office position, Monday through Friday, 9:00 a.m. – 5:00 p.m.

What You’ll Do Our agency’s greatest current need is in customer service and enhancing the client experience. Your responsibilities will include:

Answering billing and policy questions

Reviewing policy information to ensure accuracy and completeness

Using Hawksoft (our CMS) to track client interactions and maintain records

Answering incoming calls, greeting clients, and assisting with payments

Supporting quote-based data entry and processing policy changes

Managing filing, shredding, and light administrative office tasks

What We’re Looking For

Friendly, outgoing and professional personality

MT Property & Casualty insurance license (required in first 6 months)

Personal lines experience a plus

Great customer service skills

Strong attention to detail and integrity

Tech-savvy and comfortable learning new systems

About Us For over 20 years, Conver & Winchell Insurance has been part of the Billings community. We take pride in making insurance simple, personal, and supportive — for both our clients and our team. We believe great service starts with a strong, collaborative office culture.