Benefits:

401(k) matching

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Tuition assistance

Licensed Insurance Agent / Customer Service Representative

AAA Insurance – Jon Gilroy Insurance Agency Waterford, MI

**$2,000 Bonus For Current AAA/Meemic Experience ** (To be paid after 90 days of employment)

We're a growing AAA Insurance agency looking for a licensed insurance professional who wants great clients, a supportive team, and a positive office culture.

This is not a call center. No micromanaging. No corporate red tape. Just a team that works hard, supports one another, and enjoys coming to work.

Life happens. We believe in flexibility, open communication, accountability, and treating people like adults.

*Must have P&C license to be considered for this position. This is an in-office position located in Waterford, Michigan. Remote work is not available at this time.

What You'll Do

Service auto and home insurance clients

Handle policy changes, billing questions, and coverage reviews

Quote and follow up on new business opportunities

Build strong client relationships and improve retention

Identify additional coverage needs and make recommendations when appropriate

Refer life insurance opportunities to our licensed specialists

What We're Looking For

Active Michigan Property & Casualty License required

Insurance agency experience strongly preferred

Strong communication and customer service skills

Comfortable discussing coverage options and making recommendations

Organized, dependable, and able to manage your workload independently

Positive attitude, sense of humor, and team-first mindset

Able to remain calm and professional during difficult customer interactions

Comfortable working in a fast-paced environment where priorities can change throughout the day

What You'll Get

Full-time schedule, Monday through Friday, 9:00 AM – 5:00 PM

Office closed daily from 1:00 PM – 2:00 PM for lunch

Competitive salary plus commission and bonus opportunities

Health insurance benefits

Paid holidays and PTO

SIMPLE IRA with employer match

Ongoing training and professional development

A supportive, low-drama work environment where your contributions are valued and recognized

Why This Role Is Different

We're a locally owned agency, not a corporate office. You'll have the support, training, and structure you need to succeed, but you'll also have the autonomy and trust to do your job without someone looking over your shoulder all day.

We're looking for someone who enjoys helping people, takes pride in their work, and wants to be part of a team that values both performance and culture. If you're dependable, personable, and looking for a long-term opportunity with a growing agency, we'd love to talk.

To apply, send your resume to JPGilroy@acg.aaa.com and include a brief note telling us why you'd be a great fit for our team.