Benefits:

401(k) matching

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Insurance Brokers of Arizona

Commercial Account Retention Manager – Join Our Growing Team

About Insurance Brokers of Arizona:

Insurance Brokers of Arizona is one of the fastest-growing independent insurance agencies in Arizona, and we're in search of a dedicated Commercial Account Retention Manager to help maintain our momentum. Recognized for our innovative use of technology, we are in the top 1% nationwide, providing a forward-thinking environment that fosters significant career growth and personal achievement. Our agency is built around core values of Purpose, Family, Security, Integrity, Communication, and Drive, creating a solid foundation for our team’s success.

Why You Should Join Us:

Supportive Team Environment: Excel in a vibrant, collaborative, and supportive setting.

Balanced Work Life: Your personal time is valued with no weekend or evening work required.

Advanced Training & Support: Benefit from comprehensive training programs and hands-on mentoring. We're committed to your growth and success in retention strategies.

State-of-the-Art Technology: Utilize the latest tools for customer relationship management, helping you to maintain high retention rates effortlessly.

Your Role and Responsibilities:

Develop and implement effective client retention strategies.

Maintain strong relationships with clients to ensure high levels of satisfaction and loyalty.

Manage communication across various platforms to respond to client needs promptly.

Conduct policy reviews to identify opportunities for policy enhancements.

Uncover additional lines of business. Bonus based on cross selling.

Collaborate with team members to assist in client retention efforts and share best practices.

Utilize data and analytics tools to track retention rates and identify areas for improvement.

What We're Looking For:

Licensed in Property/Casualty with a strong understanding of commercial insurance products.

Proficient in MS Office and adept at using advanced CRM systems (e.g., Salesforce).

Minimum 3 years of experience in client retention or account management within the insurance industry.

Excellent interpersonal and communication skills, with a proven track record of maintaining client relationships.

A team-oriented individual who is also self-driven and capable of working autonomously.

Benefits:

Flexible schedules with remote work options based on experience.

Agency-paid continuing education and licensing renewals.

Comprehensive benefits package including health coverage, TeleDoc services, and voluntary products.

Complimentary Costco membership and competitive retirement plans with employer contributions.

Generous paid time off, including holidays and a special day off for your birthday.

Become a pivotal part of our agency's continued success and help us keep our clients happy and engaged. If you have a passion for client service and a knack for retention, apply today to join the team at Insurance Brokers of Arizona!