Benefits:

REMOTE

Competitive salary

Opportunity for advancement

Insurance Business Process Engineer Remote

Role Overview

Join our dynamic team as a Business Process Engineer, specializing in auto and umbrella insurance. This fully remote role requires advanced expertise in process optimization, Lean Six Sigma methodologies, and strong communication skills.

Key Responsibilities

Lead As‑Is and To‑Be process mapping exercises—utilizing value stream mapping to eliminate non-value work and enhance end-to-end service efficiency.

Apply DMAIC problem-solving to drive measurable performance improvements and defect reduction.

Conduct ANOVA, Minitab statistical analyses, and time-motion studies to validate process enhancements.

Integrate Lean principles, continuous improvement events, and waste elimination techniques (Kanban, SMED, 6S, FAST) into daily operations.

Use Guidewire platform to align process flows with policy administration systems.

Lead change management and training initiatives to embed new processes within client teams.

Communicate clearly with U.S.-based stakeholders, guiding cross-functional teams in remote collaboration.

Required Qualifications

Proven background in auto insurance and umbrella policy servicing; familiarity with insurance operations.

Lean Six Sigma: Green Belt or above; hands-on experience in DMAIC, value stream mapping, and process waste reduction.

Anova & Minitab for statistical analysis

Value stream mapping and time-motion study methodologies

FAST Diagramming, 6S, Kanban, and SMED

Guidewire Platform: Production experience in claims or policy modules.

Exceptional verbal and written communication skills to work effectively with U.S. executives, project managers, vendor teams, and stakeholders.

This is a remote position.