Insurance Client Manager

Independent Insurance Services Agency, Inc.

Insurance Client Manager

Troy, MI
Part Time
Paid
  • Responsibilities

    Benefits:

    Work-From-Home

    Bonus based on performance

    Flexible schedule

    Opportunity for advancement

    Training & development

    Independent Insurance Services Agency | Troy, MI

    Put Your Commercial Insurance Experience to Work

    Are you an experienced insurance professional who takes pride in providing exceptional client service and building long-term relationships?

    Independent Insurance Services Agency is looking for a licensed and experienced Insurance Client Manager with a strong background in commercial lines insurance. This is a great opportunity for someone who understands the commercial insurance process, enjoys working directly with clients, and can confidently manage accounts from day to day.

    We offer a part-time, work-from-home schedule along with a supportive team environment where your experience and knowledge are valued.

    What You'll Do

    As an Insurance Client Manager, you'll serve as a trusted resource for existing commercial clients and help ensure their accounts are well-managed and their insurance needs are being met.

    Manage and service commercial insurance accounts.

    Market insurance policies when appropriate.

    Build and maintain strong client relationships.

    Handle policy changes, renewals, billing questions, claims support, and coverage inquiries.

    Review accounts and identify changing client needs.

    Explain coverage options and policy details clearly to clients.

    Identify opportunities for account rounding and additional coverage.

    Process policy updates accurately and maintain organized records.

    Communicate with clients by phone, email, and other appropriate channels.

    Work closely with the agency team to provide a seamless client experience.

    Proactively follow up with clients and carriers as needed.

    What We're Looking For

    Required:

    Active Property & Casualty insurance license.

    Previous insurance agency experience required.

    Commercial lines insurance experience required.

    Strong understanding of commercial insurance products, coverages, and policy servicing.

    Ability to work effectively in a part-time, work-from-home environment.

    Ideal Candidate:

    5+ years of insurance agency experience preferred.

    Excellent communication and customer service skills.

    Highly organized and detail-oriented.

    Proactive problem solver.

    Comfortable managing multiple accounts and priorities.

    Experienced with agency management systems and computer applications.

    Self-motivated and able to work independently.

    Team-oriented and collaborative.

    Confident discussing insurance coverage and identifying client needs.

    Why Join Us?

    Part-time work-from-home flexibility

    Competitive base salary

    Performance-based bonus opportunities

    Supportive and collaborative agency environment

    Ongoing training and professional development

    Opportunity to build lasting client relationships

    Career growth opportunities

    Your commercial insurance experience is valued and appreciated

    Ready for Your Next Opportunity?

    If you're a licensed insurance professional with commercial lines experience who enjoys working with clients and wants the flexibility of a part-time remote position, we'd love to hear from you.

    Apply today and bring your commercial insurance expertise to Independent Insurance Services Agency!

    This is a remote position.