CANDIDATES MUST HAVE AN INSURANCE LICENSE IN THE STATE OF TEXAS AND HAVE EXPERIENCE IN THE INSURANCE INDUSTRY TO BE CONSIDERED FOR THIS POSITION. We’re looking for an enthusiastic, highly-motivated INSURANCE licensed customer service representative to provide an excellent experience to our customers. Job seekers should have a background in insurance service and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you! Responsibilities: • Record customer interactions and follow up on their experience with our company • Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary • Ensure customer account information is up-to-date • Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints • Regularly meet with sales lead to receive the newest service and product knowledge Qualifications: • Previous work in a customer-facing position • Display strong communication skills, active listening skills, and personal skills • High school graduate, G.E.D. recipient, or equivalent • Must have an insurance license in the state of Texas • Must have experience in the insurance industry Compensation: $32,000+ yearly DOE
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