Insurance Customer Service Representative

Allstate Insurance Agency - Melissa Vackner

Insurance Customer Service Representative

Babylon, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Bonus based on performance

    Competitive salary

    Paid time off

    Parental leave

    Signing bonus

    Training & development

    The Vackner Agency is an award-winning, high-growth Allstate agency located in Babylon, NY. We are looking for licensed insurance professionals who take pride in delivering exceptional service while driving meaningful growth.

    This is not a “sit back and service” role. We are building something special — and we’re looking for team members who want to grow with us.

    If you thrive in a fast-paced office, enjoy building real client relationships, and want to be part of a respected agency expanding into the multifamily and commercial space, this opportunity is for you.

    What You’ll Do

    • Deliver concierge-level customer service through in-office and phone interactions • Guide clients through coverage reviews, policy changes, and claims support • Identify coverage gaps and proactively recommend tailored solutions • Present and close personal lines policies including Auto, Home, and Renters • Maintain compliance, documentation, and accurate records within agency systems • Contribute to a team culture built on accountability, performance, and integrity

    What We’re Looking For

    • Active NY Property & Casualty License • Strong communicator who builds trust naturally • Sales-driven mindset with a service-first approach • Organized, detail-oriented, and comfortable in a structured office environment • Spanish speaking is a plus

    Why The Vackner Agency? We are not just another insurance office. We are a top-performing Allstate agency known for professionalism, growth, and strong leadership. Our team operates with clear expectations, strong systems, and a commitment to excellence.

    If you are looking for a long-term career with real opportunity — not just a job — we would love to meet you.

    The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.