We’re looking for a personable, enthusiastic insurance account manager to help take our agency to the next level. Our ideal candidate is a motivated team player who has the ability to stay focused in a fast-paced work environment. You will manage client communications, nurture important relationships, and keep track of policy details and documentation in a secured system. This is a critical role on our team with a strong focus on client services to foster ongoing sales and renewals. We will provide industry-specific training for the right candidate who demonstrates a dedication to excellence. Sound like a job you’ll love? Apply now! Responsibilities: • Answer clients completely on policy or billing questions including explanations about their coverage or rate adjustments to ensure total understanding • Facilitate communication with clients and claims adjusters to process all documentation reporting a claim on a current policy • Record any policy updates or changes on customer accounts by tracking them in our book of business and communicating with clients to explain any updates to their coverage • Stay up to date with industry standards, current rates, coverages, insurance products, insurance policies, and carriers by regularly speaking with our industry partners so you can help clients, underwriters, sales representatives, account executives, and the rest of our service team understand and address the latest rules and policy updates • Assist with the renewal process and any policy updates by providing competitive quotes Qualifications: • Candidates should be very strong communicators and problem solvers, and have great follow-up skills • Insurance experience as an insurance agent or other position is highly preferred but candidates with the appropriate skills should still apply, training is provided • Active insurance license in your state or willing to get licensed in 90 days • Applicants must have basic computer skills and be able to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.) • We are looking for candidates with an Associates or Bachelor’s degree but will consider those with relevant insurance industry experience, as well Compensation: $60,000 - $85,000

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