Our dynamic team seeks an enthusiastic individual to provide exceptional customer service to our insurance company clients and policyholders. You’ll be responsible for creating insurance policies, advising potential clients on coverage, and converting quotes into new policies. You'll also help resolve billing issues, change policies, and make policy recommendations. If you have previous insurance experience in a customer service role and have a friendly, client-first attitude, please apply today! Responsibilities: • Respond to incoming calls concerning policy and insurance coverage concerns, as well as customer complaints and general questions • Follow-up on client interactions in a thorough manner to ensure customer satisfaction • Make accurate modifications to consumer policies depending on the information supplied • Track current marketing activities, so you can appropriately respond to insurance-related inquiries with all of the resources at your disposal • Verify new customers coverage and present policyholders with proof of insurance paperwork Qualifications: • Must possess exemplary interpersonal skills, communication skills, and active listening skills • High school diploma or GED equivalent needed • Understands how to utilize a database for processing client information and how to use Microsoft Office to create necessary documents • Previous customer service experience required for this position • Knowledge of insurance products and policy schedules is preferred Compensation: $40,000 - $45,000 yearly

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