Benefits:

Bonus based on performance

Competitive salary

Paid time off

Opportunity for advancement

Training & development

Position Overview:

We are seeking a motivated and detail-oriented Customer Service Representative to join our dynamic team. In this role, you will play a pivotal part in assisting clients, servicing accounts, and contributing to the overall success of our agency.

Key Responsibilities:

• Assist clients with inquiries and provide information regarding policies, coverages, and services.

• Service existing accounts by processing endorsements and certificates of insurance accurately.

• Utilize agency management software for account handling; prior experience is a required.

• Build strong relationships with clients through effective communication and support.

• Collaborate with team members to ensure seamless service delivery.

Qualifications:

• Prior experience in an insurance agency REQUIRED.

• Proficient in using agency management software; EZLYNX experience a Plus.

• Licensed as an insurance producer is mandatory.

• Excellent communication skills, both written and verbal.

• Strong attention to detail and organizational skills.

Company Culture -Providing the right coverage for customers at the best price -Relaxed Work Environment, Low Stress, Customer interaction with respect both directions -Engaged Agency owner involved and willing to help support employees