Insurance Operations Director

FBQ Inc dba Florida Best Quote

Insurance Operations Director

Largo, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Company parties

    Competitive salary

    Paid time off

    Parental leave

    Florida Best Quote Insurance Agency | Largo, FL | Full-Time

    Florida Best Quote Insurance Agency is looking for an experienced Insurance Operations Director to help us build stronger systems, develop leaders, improve accountability, and create the operational structure needed for continued growth.

    This is an opportunity for someone who enjoys making things better, developing people, solving problems, and turning ideas into action.

    What You'll Do

    Lead and develop department managers and team leads

    Oversee day-to-day operations across the agency

    Identify inefficiencies and implement practical solutions

    Establish KPIs, scorecards, and performance standards

    Improve workflows, SOPs, training, and quality assurance

    Partner with HR on hiring, onboarding, and employee development

    Work closely with our Systems Director on automation and technology improvements

    Lead operational projects from idea through implementation

    Address operational issues before they reach executive leadership

    Create greater consistency and accountability throughout the agency

    What We're Looking For

    5+ years of P&C insurance experience

    Significant experience within an independent insurance agency or brokerage

    3+ years of leadership experience, preferably overseeing managers or multiple departments

    Strong understanding of insurance agency operations

    Experience using data, KPIs, and scorecards to manage performance

    Proven success improving processes and developing people

    Strong communication, problem-solving, and decision-making skills

    Comfortable holding others accountable and leading change

    Florida P&C experience is preferred.

    Compensation

    $80,000-$100,000 plus performance-based annual bonus.

    If you’re ready to help build better operations, stronger leaders, and a more effective agency, we’d love to hear from you.