Are you a detail-oriented, organized, and efficient business professional looking for a multifaceted role that offers both professional training and opportunities for advancement? We have the job opportunity for you! Our growing insurance company is seeking a well-rounded insurance policy processor who is eager to master all responsibilities associated with policyholders to facilitate customer satisfaction and ultimately, insurance company success. The ideal fit will have exemplary communication skills and be poised to tackle tasks ranging from customer data entry to the cancellation of insurance policies. If this description sounds like you, be sure to apply today! Responsibilities: • Process policy transactions by reviewing our insurance Product Line's new business, changes, and renewals based on established guidelines. • Review and apply premium payments and reconcile accounts. • Accurately complete service requests including entering information into the appropriate computer system in a timely manner. • Work with underwriting staff to resolve coverage questions. • Answer Inquiries from Agents, Agent Assistants, Customers, and 3rd parties regarding policy or billing via various channels and respond accurately, promptly, and in a professional manner. • Maintain an acceptable productivity and quality level by working with your manager to understand processes and procedures. Qualifications: • 5+ years of experience in property and casualty insurance. • Possess strong functional/technical knowledge of insurance processing and billing, with high levels of accomplishment. • Establishes and maintains effective customer (internal & external) customer relationships. • Effective written and verbal communication skills, including excellent telephone skills. • Takes personal responsibility for decisions, actions, and accountability. • Approaches work in an effective and efficient manner, with an eye on continuous improvement. • Proficient in basic accounting principles, and PC skills. • Follows through on commitments. • Displays a can-do attitude. • Participation in industry-related programs such as IIA etc. preferred • Bilingual abilities (Spanish, Hmong, etc.) are a plus. Compensation: $45,000 - $60,000 yearly, based on experience

• Process policy transactions by reviewing our insurance Product Line's new business, changes, and renewals based on established guidelines. • Review and apply premium payments and reconcile accounts. • Accurately complete service requests including entering information into the appropriate computer system in a timely manner. • Work with underwriting staff to resolve coverage questions. • Answer Inquiries from Agents, Agent Assistants, Customers, and 3rd parties regarding policy or billing via various channels and respond accurately, promptly, and in a professional manner. • Maintain an acceptable productivity and quality level by working with your manager to understand processes and procedures.