Insurance Producer / Customer Service Representative

INTEGRITY INSURANCE AGENCY LLC

Insurance Producer / Customer Service Representative

southfield, MI
Paid
  • Responsibilities

    Benefits:

    Paid time off

    Bonus based on performance

    Wellness resources

    About the Role: Our company is seeking a Customer Service and Sales Representative for our Independent Insurance Agency. We are looking for a self-starter with excellent organizational and communication skills. We are an organization that rewards loyalty, dedication, consistency and commitment.

    This position pays a Base Salary plus Commissions, a Health Care stipend and an available retirement plan. Warm leads provided. $17/hr to $21/hr base salary depending on experience. Base salary can be negotiated higher with a book of business. There is also an available $1,000 signing bonus. A tenacious, hardworking individual can earn upwards of $40,000 to $60,000 the first year.

    Responsibilities:

    Prospect, develop, and maintain client relationships to generate new insurance business

    Assess client needs and recommend appropriate insurance products and coverage options

    Process policy applications, renewals, endorsements, and cancellations accurately and efficiently

    Respond to inbound customer inquiries via phone, email, and in-person with professionalism

    Support clients through the claims process and serve as a liaison with insurance carriers

    Maintain accurate client records and documentation within agency management systems

    Meet or exceed individual sales goals and contribute to overall agency growth

    Requirements:

    Active Michigan Property & Casualty License (Life & Health Insurance Producer License helpful)

    Prior experience in insurance sales and customer service required

    Strong communication and interpersonal skills with a customer-first mindset

    Proficiency with computer systems and insurance agency management software

    Self-motivated with a proven ability to meet sales targets and deadlines

    High school diploma or equivalent required; college degree a plus

    About Us:

    Integrity Insurance Agency LLC is a trusted independent insurance agency proudly serving clients in Southfield, MI and the surrounding communities. We've built our reputation on honest advice, personalized service, and a genuine commitment to protecting our clients' futures. Our team enjoys a supportive, collaborative work environment where professional growth and integrity are at the heart of everything we do.