Benefits:

WFH options

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Position Summary: We’re looking for a Personal Lines Insurance Representative who can balance both sales and service in a fast-paced, small agency environment. This role is ideal for someone who enjoys building relationships, helping clients protect what matters most, and identifying opportunities to grow accounts through thoughtful recommendations.

You’ll work closely with clients on their home, auto, and personal insurance needs - providing a high level of service while also driving new business and account growth.

Key Responsibilities:

Serve as a primary point of contact for personal lines clients, handling policy changes, billing questions, and coverage inquiries

Quote, sell, and bind new personal lines policies (home, auto, renters, umbrella, etc.)

Conduct coverage reviews and identify opportunities to round out accounts

Process endorsements, renewals, cancellations, and reinstatements

Follow up on leads, cross-sell to existing clients, and support overall agency sales goals

Build strong relationships through proactive communication and personalized service

Assist clients through the claims process, providing guidance and support

Support general agency operations and collaborate with team members as needed

Qualifications:

Active Property & Casualty license required

1-3+ years of insurance experience preferred

Sales experience and comfort having coverage conversations with clients

Strong understanding of personal lines products (home, auto, renters, umbrella)

Experience with agency management systems (Guidewire, Salesforce, or similar) is a plus

Required Skills:

Strong communication and relationship-building skills

Ability to balance sales and service responsibilities effectively

Detail-oriented with strong organizational skills

Proactive, self-motivated, and comfortable working independently

Team-oriented with a willingness to jump in where needed

We take pride in how we show up for our clients and for each other. Our team is guided by the following values:

Integrity: Always do the right thing, even when no one is looking

Never Stop Learning: Continuously grow your knowledge to better serve clients

Strive to Be the Best: We’re competitive and driven—because winning matters

Understand First, Then Advise: We listen first so we can provide the right solutions

Respect Each Other: A strong team starts with how we treat one another

Exhibit Professionalism: We lead with professionalism to build trust and reduce friction