Insurance Restoration Estimator & Supplement Specialist (Xactimate)

Alta Peak Holdings LLC

Insurance Restoration Estimator & Supplement Specialist (Xactimate)

Austin, TX
Full Time
Paid
  • Responsibilities

    About Alta Peak Holdings

    Alta Peak Holdings partners with leading roofing and exterior home services companies to help founders scale what they have built without sacrificing their legacy. We are a long-term owner and operator, not a traditional private equity firm.

    We work side by side with local leadership teams and bring operational expertise, patient capital, and a practical growth-oriented playbook. Our focus is on investing in people, leveraging technology, empowering teams, and modernizing operations to create durable, long-term success.

    Alta Peak operates roofing and exterior services businesses across Arizona, Texas, Georgia, South Carolina, North Carolina, and Tennessee, with continued expansion underway.

    The Role

    Alta Peak is seeking an experienced Insurance Restoration Estimator & Supplement Specialist to lead estimate writing, supplement strategy, and carrier-facing claim execution across our platform.

    This is not a traditional billing or back-office role. This position sits at the center of the insurance claims process, owning the accuracy, completeness, and recoverability of residential property claims.

    You will be responsible for translating field inspections, production scope, and documentation into carrier-compliant Xactimate estimates, identifying missed or underpaid items, and driving supplements through approval to maximize claim value.

    The ideal candidate has deep experience in roofing or restoration claims, is highly proficient in Xactimate, and is comfortable working directly with adjusters to ensure fair and complete settlements.

    What You’ll Own

    Estimate Writing & Scope Development

    Write detailed, line-item Xactimate estimates based on scope of loss, photos, and field documentation

    Translate inspection reports and production scope into accurate, carrier-compliant estimates

    Ensure estimates reflect the full scope of necessary repairs, not partial or underwritten scopes

    Continuously review and refine estimates to align with carrier standards and local market pricing

    Supplement Strategy & Execution

    Identify missing, underpaid, or denied scope items and build fully supported supplements

    Prepare and submit supplement packages with proper documentation, justification, and pricing rationale

    Drive supplements from submission through approval, including revisions and re-submissions

    Actively work to maximize claim recovery while maintaining credibility with carriers

    Carrier & Adjuster Coordination

    Communicate directly with insurance adjusters and carriers to support estimate approvals and revisions

    Defend scope decisions using documentation, photos, and Xactimate line item logic

    Resolve discrepancies between carrier estimates and actual scope of work

    Support timely claim resolution and reduce cycle times across all operating companies

    Cross-Functional Alignment

    Partner closely with sales reps, project managers, and production teams to validate scope accuracy

    Ensure field teams are capturing the documentation required to support supplements and claim recovery

    Provide guidance on best practices for inspections, photos, and scope notes

    Process & Platform Standardization

    Help build and standardize best-in-class estimating and supplement workflows across multiple markets

    Identify opportunities to improve estimate quality, supplement success rates, and cycle time

    Support implementation of systems that improve claim visibility, tracking, and accountability

    What You Bring

    5+ years of hands-on experience writing Xactimate estimates for residential property insurance claims

    Proven track record of successfully writing and negotiating supplements

    Strong understanding of roofing and/or exterior restoration scope of work

    Deep familiarity with carrier guidelines, claim workflows, and adjuster expectations

    High attention to detail and ability to audit estimates for completeness and accuracy

    Ability to manage multiple claims simultaneously in a fast-paced environment

    Strong communication skills and confidence working directly with adjusters

    Preferred Experience

    Roofing, exterior construction, or insurance restoration industries

    Experience in storm damage, hail, or wind-related claims

    Familiarity with Symbility and/or ServiceTitan

    Experience working in a multi-location or high-growth environment

    What Success Looks Like

    Estimates consistently reflect full and accurate scope of loss

    Supplements are approved quickly and at high success rates

    Reduced revenue leakage from missed or underpaid items

    Faster claim cycle times and improved cash collection

    Standardized estimating practices implemented across all markets

    Strong alignment between field teams, production, and claims

    Compensation & Benefits

    Competitive base salary: $60,000 - $90,000 based on experience

    Performance-based incentives tied to claim outcomes

    Healthcare and 401(k) benefits

    Generous PTO

    Long-term career growth within Alta Peak Holdings

    Location

    Hybrid, for candidates based in the Austin area

    How to Apply

    If you are interested in applying or would like to learn more, please contact: careers@altapeakholdings.com

    Equal Employment Opportunity & Accommodations

    Alta Peak Holdings LLC and its affiliates are Equal Opportunity Employers. We consider all qualified applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, sexual orientation, and gender identity), gender, gender expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, or any other status protected by applicable federal, state, or local law. Alta Peak Holdings LLC and its affiliates prohibit discrimination, harassment, and retaliation based on any protected characteristic. We are committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants’ and employees’ religious beliefs and practices, in accordance with applicable law. If you need a reasonable accommodation during the application or hiring process, please contact careers@altapeakholdings.com to request an accommodation.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Alta Peak Holdings.