Benefits:

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

401(k)

Dental insurance

Health insurance

Vision insurance

ROLE DESCRIPTION: Join our growing agency at Kaffenberger Family Agency as a Commercial Lines Account Representative and become a trusted resource for local businesses. In this role, you'll work closely with commercial clients to provide exceptional service, maintain strong relationships, and provide ongoing guidance to help clients make informed insurance decisions.

We're looking for someone who enjoys building connections, solving problems, and delivering outstanding customer experiences. This position offers a blend of account management, client service, and opportunities to identify additional coverage solutions that support our clients' businesses.

RESPONSIBILITIES:

Build and maintain relationships with commercial insurance clients

Assist clients with policy changes, renewals, certificates, and coverage questions

Review existing accounts and identify opportunities to better protect clients' businesses

Maintain accurate client records and policy documentation

Support account retention and agency growth through proactive communication

QUALIFICATIONS:

Strong communication and customer service skills

Ability to build trust and develop long-term client relationships

Detail-oriented with strong organizational skills

Previous insurance, account management, customer service, or sales experience preferred

Commercial insurance experience is a plus

Property & Casualty license preferred or willingness to obtain