Benefits:

Licensing paid by agency

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Insurance Sales & Customer Service Representative Nabozny & Associates, Inc. – American Family Insurance Maple Grove, MN

Salary: $55,000 – $75,000 per year (based on experience, licensing, and performance)

About the Agency: Nabozny & Associates, Inc. is an American Family Insurance agency based in Maple Grove, Minnesota. With more than 90 years of history providing trusted insurance services, our organization is built on strong relationships and a commitment to doing what’s right for our customers.

We focus on delivering exceptional care while helping individuals and families protect what matters most. Integrity, ethical practices, and treating policyholders like family are at the center of everything we do. Our reputation and long-standing customer relationships reflect our dedication to fairness, helpful service, and operating with the highest standards.

If you enjoy helping people, building relationships, and being part of a team that values trust and service, this could be a great place to grow your career.

Position Overview: We are looking for a motivated Insurance Sales & Customer Service Representative who enjoys working with customers and identifying the right coverage solutions for their needs. This role includes a combination of new business development and ongoing service for existing customers.

Licensed candidates are preferred, but we are open to training the right person and will cover licensing costs if needed.

Responsibilities:

Build relationships with new and existing customers to understand their insurance needs

Provide guidance on coverage options including auto, home, life, and other protection products

Assist customers with policy updates, questions, and service requests

Follow up on leads, referrals, and opportunities to grow the agency’s customer base

Conduct coverage reviews and identify opportunities to better protect customers

Maintain accurate documentation and follow agency processes

Work closely with the team to deliver a positive customer experience

Qualifications:

Insurance license preferred (Property & Casualty and/or Life)

Candidates without a license are welcome to apply; licensing costs will be covered for the right hire

Sales, customer service, or relationship-focused experience is helpful

Strong communication and problem-solving skills

Organized and comfortable managing multiple tasks

Positive attitude and a genuine desire to help customers