Customer Service Representative Insurance
About You:You enjoy helping others and are you detailed oriented. You are comfortable talking to people on the phone and using a computer all day- you are "tech savvy". You desire to be part of a team and solution- Together Everyone Achieves More. About Us: We are a team of people helping people. Our independent insurance business is based on the relationships we build within our team, our clients, potential clients, our community and the companies we work with. As an independent insurance agency, we work for our clients, not one insurance company. Core Value:Insurance Scouts is more than insurance... We believe in a partnership with our clients to deliver on our promise and provide customized insurance solutions that exceed expectations. Our hours are Monday thru Friday from 8:00– 4:30. Job Responsibilities:
Enhance working relationships with clients, potential clients, and companies we represent on the phone, email, and virtual meetings
Supporting teammates with follow up for clients and prospects
Research and resolve coverage questions
Promptly respond to client needs either on the phone or electronically
Maintain client files and process routine correspondence between our agency and the client or company… on our many different software programs
Cultivate new opportunities and offer additional lines of insurance through consultative selling
Assist with other office duties as they arise and are needed
Professional and Personal Skills:
Proficient with Technology- Microsoft, Google suite, AMS, Carrier sites, Insurance Tech, RingCentral, Docusign, other software
Type quickly and accurately
Excellent communication skills both verbal and written
Organized, structured, punctual and will follow the rules
Patient, respectful, reliable, trustworthy, friendly, supportive, articulate, kind, ethical and honest
Wages and Compensation:
We offer competitive starting wages between $20 - $23 depending on experience. Bonus are paid for performance and reaching agency goals.
Experience Requirements:
Previous insurance experience is required and valid California Insurance License. We will train the successful candidate to be apart of our team.