Insurance: Selling CSR/Account Manager

Huff Insurance

Insurance: Selling CSR/Account Manager

Pasadena, MD
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Company parties

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Profit sharing

    Training & development

    Vision insurance

    Wellness resources

    Account Manager / Customer Service Representative (Sales & Growth Focus) About Us

    At Huff Insurance, we’re more than just an agency — we’re a growth-driven team dedicated to protecting families, businesses, and futures. We pride ourselves on exceptional service, long-term relationships, and a culture of accountability. Our team members don’t just manage accounts; they help clients thrive while helping our agency grow.

    About the Role

    We’re seeking a Selling CSR / Account Manager who is equal parts relationship-builder and growth-driver. In this role, you’ll:

    Provide exceptional service to existing clients (policy changes, billing questions, coverage explanations).

    Proactively round out accounts by identifying coverage gaps and cross-selling additional lines.

    Develop accounts by building long-term relationships and uncovering new opportunities.

    Drive growth activities like asking for referrals, reaching out to past clients, and introducing new solutions.

    Partner with the team to hit both individual KPIs and agency growth goals.

    The Right Person for This Role

    We’re not just looking for skills — we’re looking for the right personality and mindset. The ideal candidate is:

    🔹 Competitive & goal-driven – loves hitting targets and seeing results.

    🔹 Service-oriented – takes pride in solving client problems with empathy and professionalism.

    🔹 Confident communicator – comfortable on the phone, over email, and face-to-face.

    🔹 Proactive & persistent – doesn’t wait for opportunities, goes out and finds them.

    🔹 Coachable & growth-minded – hungry to learn and improve, takes feedback well.

    🔹 Resilient – bounces back quickly from rejection or challenges.

    Requirements

    2+ years insurance agency experience preferred (but strong sales or customer service background considered).

    Active Property & Casualty license (or ability to obtain quickly).

    Proven track record of meeting sales or performance goals.

    Comfort with CRM/agency management systems and digital tools.

    What We Offer

    Competitive base salary + performance bonuses.

    Growth-based incentives (cross-selling, account development, referrals).

    Clear accountability framework with both individual rewards and team incentives.

    Ongoing professional development and career growth opportunities.

    A fun, supportive, and competitive culture where rock stars are recognized.

    This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.