Manifest Solutions is currently seeking a Disability Leave Specialist for a position in Columbus, OH.
- Initiates absence management database processes through utilization of integrated disability management protocols while providing department administrative support.
- Follow pre-defined absence management case workflows within the absence management database to classify absence management cases for further work by Integrated Disability Specialists.
- Communicate with employee via phone and e-mail to obtain additional information regarding their absence request.
- Prepare absence case notes to document case activities in compliance with standard practices and regulations.
- Provide initial troubleshooting support for employees who are having difficulty in entering an absence management case into the databse.
- Create absence management cases within the absence management databse for supervisors or employees who may be unable to do so.
- Manage all Integrated Disability Recovery Center incoming and outgoing hard copy mail including case management communications prepared by Integrated Disability Specialists
- Work within Accounts Payable systems to process invoices from vendors, reimbursements issued to employees or membership dues.
- Monitor and respond to calls left on the Integrated Disability Recovery Center group voicemail and e-mail boxes.
- Maintain confidential employee records and personal identifiable information.
MINIMUM REQUIREMENTS:
- Bachelor's degree in business administration, human resources management, industrial management, health care administration, psychology, or equivalent education and/or experience.
- Experience in medical terminology, case management, or human resource management preferred but no prior work experience required.
- Strong written and verbal communication skills.
- Must be able to effectively communicate with all levels within the organization.
- Strong conflict resolution skills desired.
- Strong computer skills with the ability to learn new programs/databases quickly.
- Competency using Word, Excel and PowerPoint.
- Organizational and analytic/problem solving skills.
- Prioritization skills.