Benefits:

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Vision insurance

We are seeking a highly organized, proactive, and creative Intake Coordinator to serve as the first point of contact for our clients and families. This role is essential in ensuring a smooth onboarding experience while also supporting internal operations, staff credentialing, and company branding initiatives.

This is a full-time, Monday–Friday, 9:00 AM – 5:00 PM position with a comprehensive benefits package.

Key Responsibilities:

Serve as the primary point of contact for all new client inquiries, providing a welcoming and supportive experience

Guide families through the intake process, including onboarding and initial authorization periods

Coordinate and manage onboarding and credentialing for all staff, including Behavior Technicians (BTs), Registered Behavior Technicians (RBTs), Board Certified Behavior Analysts (BCBAs), and administrative team members

Track and manage client authorizations to ensure there are no lapses in coverage or services

Monitor assessment timelines and ensure BCBAs remain on track with required evaluations

Provide ongoing administrative and operational support to BCBAs and staff

Design company flyers, marketing materials, and internal graphics

Maintain and ensure consistency in company branding across all materials and platforms

Manage and coordinate company swag and branded materials

Maintain accurate and up-to-date records across systems

Qualifications:

Strong organizational skills with high attention to detail

Excellent communication and interpersonal skills

Ability to manage multiple priorities and meet deadlines

Creative skills with experience in graphic design or branding preferred

Experience in healthcare, ABA services, or a related field preferred

Familiarity with insurance authorization processes is a plus

Benefits & Schedule:

Full-time schedule: Monday–Friday, 9:00 AM – 5:00 PM

Comprehensive benefits package

Paid time off

Supportive, team-oriented work environment

Opportunities for growth and advancement