About the Role:
Fresno CBAS is looking for a compassionate and organized Part-Time, Intake Coordinator (Monday through Friday, 8:00 AM - 2:00 PM) to join our team in Fresno, CA. In this vital role, you'll be the first point of contact for clients and families navigating our care services, helping connect individuals with the support they need. If you're passionate about making a difference in your community, we want to hear from you!
Responsibilities:
Manage the client intake process from initial inquiry through enrollment and onboarding
Conduct intake assessments and gather necessary documentation from clients and families
Coordinate with clinical, administrative, and care teams to ensure seamless client transitions
Maintain accurate and up-to-date client records in compliance with regulatory requirements
Communicate with referral sources, healthcare providers, and community partners
Screen clients for program eligibility and assist with Medi-Cal or insurance verification
Follow up with prospective clients and families to guide them through the enrollment process
Requirements:
High school diploma or GED required; Associate's or Bachelor's degree in a health or human services field preferred
Prior experience in intake coordination, case management, or a healthcare/social services setting
Familiarity with Medi-Cal, managed care, or community-based adult services (CBAS) a plus
Strong organizational skills with attention to detail and accuracy in documentation
Excellent interpersonal and communication skills with a client-centered approach
Bilingual (English/Spanish) preferred to serve our diverse community
Proficiency in Microsoft Office and electronic health record (EHR) systems
About Us:
Fresno CBAS is a trusted Community Based Adult Services provider dedicated to supporting seniors and adults with chronic conditions in Fresno County, CA. Our participants and their families rely on us for compassionate, high-quality day health services that promote independence and well-being. We pride ourselves on a supportive team culture where every staff member plays a meaningful role in transforming lives.