Intake Coordinator

House of Hope Inc

Intake Coordinator

Fort Lauderdale, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    SIMPLE IRA

    SIMPLE IRA matching

    Dental insurance

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    About House of Hope House of Hope is a nonprofit recovery organization focused on helping individuals rebuild their lives through treatment, support, and long-term recovery services. Our work is rooted in restoration, stability, and community impact.

    House of Hope is seeking a compassionate, organized, and mission-driven Intake Coordinator to support referral, assessment, and admission processes for individuals seeking treatment. This is an excellent opportunity for a behavioral health professional who is passionate about access to care and wants to make a direct impact in the recovery journey.

    About the Role As the Intake Coordinator, you will serve as a key point of contact in the admissions process, helping ensure timely communication, efficient coordination, and a positive experience for referral partners and prospective clients. You will work closely with internal teams and community partners to support admissions, maintain referral relationships, and help meet program needs.

    Why Join House of Hope At House of Hope, you will be part of a purpose-driven team committed to changing lives through compassionate care and recovery support. We offer a collaborative environment, meaningful work, and benefits that may include health, dental, vision, paid time off, retirement savings, and professional development opportunities.

    Key Responsibilities

    · Manage daily intake referrals, including review and coordination of Carisk-related processes.

    · Coordinate with internal staff and external partners to support timely admissions and a smooth intake experience.

    · Maintain communication with referral sources regarding program access and bed availability.

    · Support outreach efforts and relationship-building activities that strengthen referrals and program census.

    · Help improve admissions workflows to ensure efficiency, compliance, and alignment with organizational procedures.

    · Facilitate two weekly groups and contribute to a professional, therapeutic, and client-centered environment.

    Qualifications

    · Master’s degree in social work, mental health counseling, or marriage and family therapy required.

    · Two or more years of experience in addiction treatment and/or mental health services preferred.

    · Strong written and verbal communication skills.

    · Ability to work effectively with culturally diverse clients, families, and professionals.

    · Comfort with computers and standard workplace systems.