Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Training & development

Vision insurance

We are seeking a highly organized and detail-oriented Intake Coordinator to manage the client onboarding process from initial inquiry through admission to services. This role serves as the first point of contact for prospective clients, referral sources, and family members. The Intake Coordinator ensures a smooth, compliant, and efficient intake experience while supporting agency growth and maintaining regulatory standards.

This position requires professionalism, strong communication skills, urgency, and the ability to manage multiple priorities in a fast-paced home health environment. Key Responsibilities

Respond promptly to new client inquiries via phone, email, and referral portals

Collect and verify required intake documentation (demographics, insurance information, physician orders, authorizations, etc.)

Coordinate initial assessments and communicate scheduling with clinical staff

Verify insurance eligibility and benefits when applicable

Enter client data accurately into EMR/EVV systems

Ensure all intake documentation meets state, payer, and company compliance standards

Maintain communication with referral sources, case managers, and families

Track referral conversion metrics and maintain intake logs

Follow up on pending documentation and authorizations to avoid delays in start of care

Provide administrative support related to admissions and census tracking Qualifications

High school diploma required

Previous experience in home health, healthcare administration, or medical intake preferred

Knowledge of insurance verification and authorization processes

Familiarity with EMR systems and electronic documentation

Strong organizational and multitasking skills

Excellent written and verbal communication skills

Professional phone etiquette

Ability to maintain confidentiality and handle sensitive information

Skills & Competencies

Detail-oriented with high accuracy

Strong time management and follow-through

Customer-service focused mindset

Ability to work independently and collaboratively

Problem-solving and critical-thinking abilities

What We Offer

Competitive compensation

Supportive team environment

Opportunities for professional growth

Meaningful role in supporting quality patient care

Schedule

Monday–Friday, standard business hours (with occasional flexibility as needed).

If you thrive in an organized, fast-paced setting and understand the importance of efficiency and compliance in healthcare operations, we encourage you to apply.

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.