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Intake Receptionist

Joyner Law

Intake Receptionist

Colorado Springs, CO
Paid
  • Responsibilities

    Intake Receptionist (Weekend) Are you looking for a meaningful weekend role in a dynamic and supportive team environment? Joyner Law is hiring! At Joyner Law, we specialize in compassionate and strategic criminal defense, with a focus on DUI cases. Based in Colorado Springs, with a remote location in Denver, we are committed to delivering exceptional client care and personalized advocacy. Why Joyner Law? • Comprehensive Training : Begin in-office for hands-on training to learn the ins and outs of our processes and systems. • Remote Transition : Upon mastering the role, transition to a fully remote position and weekend shifts. • Client-Centered Work : Make a difference by helping individuals through challenging times. • Collaborative Environment: Be part of a supportive team that values growth, professionalism, and service excellence. Who We’re Looking For You’ll excel in this role if you: • Have previous experience in reception, client service, or administrative work (legal industry experience is not required, it's a bonus). • Are a clear and empathetic communicator with a client-focused attitude. • Are organized, detail-oriented, and tech-savvy (familiarity with Microsoft Office Suite and CRM tools like Clio or Lawmatics is a plus). • Are reliable, professional, and capable of managing sensitive and confidential information. What We Offer • Competitive hourly pay. • Training and mentorship to build your skills and confidence. • Opportunities for growth and additional responsibilities within the firm. • A supportive and collaborative work culture. • Firm outings, adventures, and activities! Candidate must reside within commutable distance of Colorado Springs, CO. Responsibilities: As our Weekend Intake Receptionist, you’ll play a vital role as the first point of contact for potential and existing clients. Your responsibilities will include: • Answering calls and emails professionally, providing accurate information about our services. • Collecting and recording potential client information for case evaluations. • Scheduling client consultations and follow-ups in our calendar system. • Ensuring seamless communication between clients and the client concierge or attorney. • Supporting administrative tasks such as data entry and document organization. Qualifications: • Exhibits working knowledge of Microsoft Office and basic computer skills • Well-versed in taking telephone calls and handling stressful situations • Must have graduated high school, received a G.E.D. or equivalent • 1 year of experience as a receptionist, administrative assistant, guest service specialist, or similar position preferred • Displays impeccable interpersonal, time management, organizational, and customer service skills Compensation: $18 - $22 hourly

    • As our Weekend Intake Receptionist, you’ll play a vital role as the first point of contact for potential and existing clients. Your responsibilities will include: • Answering calls and emails professionally, providing accurate information about our services. • Collecting and recording potential client information for case evaluations. • Scheduling client consultations and follow-ups in our calendar system. • Ensuring seamless communication between clients and the client concierge or attorney. • Supporting administrative tasks such as data entry and document organization.