Intake Representative

Parmele Disability Advocates

Intake Representative

Poplar Bluff, MO
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Dental insurance

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    Wellness resources

    Hours: Mon - Fri, 8:00 am - 5:00 pm Location: Poplar Bluff (Remote after in-office training is completed)

    Why Join Us?

    At Parmele Disability Advocates, we love what we do, because we know we're making a real difference in people’s lives every single day.

    We’re currently looking for a full-time Intake Representative to join our team!

    Do You:

    Have a passion for helping others?

    Want to go to work each day knowing you’re doing something meaningful?

    Enjoy solving problems and helping clients find answers?

    If so, you might be the perfect fit!

    When potential clients call us, they’re often facing tough times. That’s where you come in. As an Intake Representative, you’ll be one of the first voices they hear. Your ability to listen, ask the right questions, and offer support can truly make a difference.

    What You’ll Do:

    Talk with potential clients and explain our services

    Follow up with leads and help turn them into clients (No Cold Calling)

    Meet team goals and timelines

    Answer questions and handle client concerns with care

    Keep clients informed about their appointments and next steps

    Qualifications:

    A confident, friendly phone presence

    The ability to stay calm and compassionate

    Comfort with using Microsoft Office and data entry

    Experience in customer service or phone-based sales

    An eye for detail and a focus on follow-through

    About Disability Advocates: At Parmele Disability Advocates, we use our knowledge of disability law, along with our compassionate hearts, to zealously advocate for our clients and inspire hope in our community. We are a growing organization with offices throughout Missouri, Kansas, Illinois and Oklahoma and a leader in our field.

    Flexible work from home options available.