Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Role Overview: We’re looking for a dependable and organized Intake Specialist and Administrative Support to join our team. As an Intake Specialist, you will be the first person many clients meet at our firm therefore exemplary customer service skills are required. In this role, you’ll work closely with the office manager, attorneys and clients to evaluate potential claims, manage client expectations, manage referrals, keep cases moving forward and help ensure every client gets the attention and support they deserve. You should be comfortable in a fast-paced legal environment and able to handle multiple tasks with accuracy and care. We’re always looking to add those with confidence, curiosity and hustle to our team.

Responsibilities:

Serve as a initial point of contact for clients

Explaining the claims process and informing the clients on what they can expect

Collect and organize case-related documents (medical records, police reports, etc.)

Monitor deadlines and ensure timely follow-ups

Communicate with insurance companies, medical providers, and other third parties

Maintaining communication with referral attorneys on status of cases

Maintain accurate and up-to-date files in both paper and digital formats

Generally support attorneys and management

Qualifications:

Prior experience as a case manager, legal assistant, or paralegal preferred

Strong organizational and time management skills

Excellent written and verbal communication skills

Ability to work independently and as part of a team

Bilingual Spanish required

Familiarity with personal injury law is helpful but not required

Familiarity with CRMs, Docusign, Dropbox

About Us: Joe Gamez Law Firm is a client-focused practice based in San Antonio, Texas. We’ve built a reputation for standing up for individuals and families throughout the state, with a focus on personal injury, wrongful death, and other civil litigation matters. Our mission is to help our neighbors and friends in San Antonio, Texas, recover quickly after a serious accident.

Details:

Physical setting: In-office

Schedule: Monday - Friday, 8:30a-5:30p

Ability to commute/relocate: San Antonio, TX 78201: Reliably commute or planning

to relocate before starting work (Required)

Experience: Personal Injury: 1-3 years (Required)

Compensation/Wage: $22-25 per hour