Remote Bilingual Legal Intake Specialist (English/Spanish) Location: Remote (Work from Home) Compensation: $9 - $10 hourly/hour USD + Performance Bonuses Schedule: Monday to Friday, 8:00 AM – 6:00 PM Eastern Time (ET) Languages Required: Fluent in English and Spanish (C1/C2 proficiency) Join Right Path Law Group – A Trusted Virginia Law Firm with Over 50 Years of Experience Right Path Law Group is a leading Virginia-based law firm focused on personal injury law and criminal defense representation. With over five decades of legal success, we proudly serve clients across Northern Virginia, including Fairfax, Arlington, Alexandria, Loudoun County, and Prince William County. We are committed to delivering personalized, strategic legal support and fighting for justice on behalf of clients. As we continue to grow, we’re hiring a Remote Bilingual Intake Specialist to help us deliver an excellent first impression to potential clients. Position Overview: We are seeking a highly organized, detail-oriented, and empathetic Intake Specialist to be the first point of contact for individuals seeking legal help. This is a remote position where you’ll manage inbound calls, assess potential cases, and guide clients through the intake process. The ideal candidate is fluent in both English and Spanish, thrives in a fast-paced environment, and is passionate about helping people in need of legal services. Why Work at Right Path Law Group? • Work from home and enjoy schedule consistency (Eastern Time zone) • Be part of a mission-driven, client-focused law firm • Help individuals during critical moments in their lives • Gain valuable experience in personal injury law and criminal defense • Earn performance-based bonuses on top of your base hourly rate • Join a team with a 50-year track record of success in Northern Virginia law Responsibilities: Key Responsibilities • Handle incoming calls and online inquiries from potential clients • Conduct initial legal intake interviews in English and Spanish • Gather essential personal and case details with professionalism and care • Pre-screen leads for case eligibility using firm guidelines • Input accurate and detailed information into our CRM and legal case management software • Provide clear guidance on the legal intake process and next steps • Follow up with potential clients who have not yet retained our services • Coordinate with attorneys and legal assistants for timely case handling • Maintain strict confidentiality and demonstrate compassion in every interaction Qualifications: Qualifications and Skills • Fluent in English and Spanish (C1/C2 proficiency required) • 1+ year of experience in legal intake, client service, or customer support is preferred • Strong verbal and written communication skills • Highly organized and detail-focused • Ability to work independently in a fully remote environment • Familiarity with legal terms or software such as Caret Legal, Clio, or similar CRM tools is a plus • High emotional intelligence and the ability to handle sensitive conversations Compensation: $9 - $10 hourly
• Key Responsibilities • Handle incoming calls and online inquiries from potential clients • Conduct initial legal intake interviews in English and Spanish • Gather essential personal and case details with professionalism and care • Pre-screen leads for case eligibility using firm guidelines • Input accurate and detailed information into our CRM and legal case management software • Provide clear guidance on the legal intake process and next steps • Follow up with potential clients who have not yet retained our services • Coordinate with attorneys and legal assistants for timely case handling • Maintain strict confidentiality and demonstrate compassion in every interaction