Job Description
PRORAM/DEPARTMENT: Information Technology
IMMEDIATE SUPERVISOR: Manager of Information Technology
POSITION SUMMARY: Support Agency’s information technology needs by installing, configuring, securing, and maintaining hardware, software, servers, phone systems, networks, and peripherals. Responding in a timely manner to service issues and requests. Providing the highest level of customer service and technical support to our internal users across multiple sites. Carrying out the IT Department’s ethos of being a Service and Innovation organization with in the agency.
PERSONAL QUALIFICATIONS:
MINIMUM REQUIRED FORMAL EDUCATION, TRAINING & BACKGROUND EXPERIENCE
PREFERRED REQUIRED FORMAL EDUCATION, TRAINING & BACKGROUND EXPERIENCE
SPECIAL QUALIFICATIONS/REQUIREMENTS
Company Description
In 2017, two regional chapters of NYSARC joined forces and embarked on a journey to set a new standard for collaboration among agencies serving individuals with disabilities. The two organizations have a rich history—both with the communities they serve and in which they serve, along with their independent brand identities. In identifying a parent brand, all parties worked together to craft a likeness that honors both the heritage of each agency and their combined mission to improve the lives of individuals with disabilities. Throughout the brainstorming meetings, one theme prevailed—togetherness. While the process, funding, legislation, and even definition of what it means to serve people with disabilities has changed dramatically over the tenure of our organizations, one thing that has not changed is the commitment to togetherness. Both organizations recognize that, as people, we’re better together—disabilities or not, Olean or Niagara, it doesn’t matter. Togetherness works.