Integration Manager

Heritage MEP

Integration Manager

Boston, MA
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Health insurance

    Paid time off

    Integration Manager

    Heritage MEP Full-Time | Portfolio Company Locations / Remote Travel: Frequent, approximately 75%

    Compensation & Benefits

    $75,000–$90,000 base salary

    Bonus opportunity

    Full-time role with flexibility required to meet the needs of the business

    Opportunity to work directly with senior leadership across a growing platform

    High-impact role supporting integrations, systems, reporting, and operational improvement

    Location / Work Setup

    As integrations ramp up, this role will be primarily onsite at portfolio company locations and then remote / at-home as workstreams stabilize.

    Frequent travel is required, approximately 75%, to build relationships with team members across the platform and support onsite integration work.

    Job Summary

    Heritage MEP is hiring an Integration Manager to support operational integration initiatives across a growing group of mechanical, HVAC, plumbing, electrical, and industrial service companies.

    This is a hands-on role for someone who is highly reliable, responsive, organized, and willing to help wherever needed. The Integration Manager will work closely with the COO, platform leadership, external vendors, and operating company teams to help improve consistency, visibility, communication, and execution across the platform.

    The role will involve frequent travel to portfolio company locations to observe workflows, document processes, identify gaps, support system implementations, and help teams adopt new tools and processes. This is an ideal opportunity for someone who can build strong relationships, operate independently, communicate clearly, and keep multiple projects moving in a fast-paced environment.

    What You’ll Do

    Assist with the planning, coordination, and execution of operational integration initiatives across portfolio companies

    Support ERP, field service management, reporting, workflow, CRM, and process implementation initiatives

    Travel onsite to operating companies to observe workflows, document processes, identify gaps, and assist with implementation efforts

    Work alongside office managers, project managers, service teams, and leadership teams to support operational improvements

    Help develop and maintain standardized workflows, documentation, SOPs, dashboards, and reporting structures

    Coordinate communication, training, timelines, follow-up, and action items related to integration initiatives

    Support data gathering, reporting visibility, CRM / HubSpot organization, and operational tracking efforts

    Identify operational bottlenecks, inefficiencies, and opportunities for process improvement

    Assist with onboarding newly acquired operating companies into platform systems and processes

    Support platform initiatives related to business development, leadership development, and operational excellence

    Collaborate with platform leadership and external vendors to help ensure successful implementation of strategic initiatives

    Help maintain accountability, organization, and momentum across multiple ongoing projects and integrations

    What We’re Looking For

    Experience in operations, integration, project coordination, process improvement, systems implementation, consulting, construction operations, field service operations, or a related role

    Strong organizational skills and ability to manage multiple projects, timelines, stakeholders, and follow-up items

    Excellent written and verbal communication skills

    Ability to build trust and credibility with employees at all levels of an organization

    High level of reliability, responsiveness, professionalism, and discretion

    Comfort working onsite with local teams and remotely with platform leadership

    Strong attention to detail and ability to document workflows, processes, action items, and implementation steps

    Ability to identify gaps, inefficiencies, and process improvement opportunities

    Comfort operating in a fast-moving, entrepreneurial environment

    Proficiency with Microsoft Office, Google Workspace, project tracking tools, CRM systems, or related business software

    Willingness and ability to travel frequently, approximately 75%

    Preferred Qualifications

    Experience with ERP, field service management, CRM, reporting, or dashboard tools

    Experience with HubSpot, ServiceTitan, BuildOps, Sage, QuickBooks, or similar systems

    Experience in HVAC, mechanical contracting, construction, field service, industrial services, or multi-site operations

    Experience supporting acquisitions, integrations, system changes, or operational standardization

    Experience working with office managers, project managers, service teams, or field-based teams

    What Success Looks Like in Year One

    Builds strong relationships and credibility with operating company teams across the platform

    Becomes a trusted and dependable resource for integration and operational initiatives

    Successfully supports ERP and field service management implementation planning and rollout efforts

    Helps improve operational visibility, reporting consistency, and workflow documentation across operating companies

    Creates organized systems for tracking integrations, action items, timelines, owners, and follow-through

    Contributes to smoother onboarding and transition processes for acquired companies

    Demonstrates strong communication, responsiveness, adaptability, and follow-through

    Helps reduce operational friction by improving organization, communication, documentation, and implementation support

    Why Join Heritage MEP

    Heritage MEP is building a growing platform across the mechanical services industry. As we continue to partner with strong local businesses, integration, systems, reporting, and operational support are critical to helping the platform scale successfully.

    This role offers the opportunity to work closely with senior leadership, support multiple operating companies, and play a meaningful role in building the operating foundation of Heritage MEP.

    If you are highly reliable, organized, relationship-driven, and excited to help growing businesses improve how they operate, we’d love to hear from you.

    This is a remote position.