Job Description

POSITION SUMMARY 

The New Business Support Staff candidate will provide a high level of office support for our customers by receiving, reviewing, filing and submitting contracts, licenses, applications and various other types of paperwork.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Compiles and verifies accuracy of data to be entered. Compares data entered with data from the documents to ensure accuracy. Takes necessary action to ensure the data submitted is complete and accurate.
• Contact customers to resolves question, inconsistencies, or missing data from documents they submit.
• Enters data from documents into computer following formats displayed on screen.
• Keeps record of work completed; transmits entered information into database; files or routes documents after entry.
• Follows up with carrier to ensure documentation has been received and all requirements are met in a timely manner.
• Perform other duties as assigned

Qualifications

QUALIFICATIONS

• High School diploma or GED required
• At least one (1) year of administrative experience preferred
• Responds promptly to customer needs; responds to requests for service and assistance; meets commitments.
• Conveys a friendly, positive attitude while maintaining professionalism at all times. Maintains confidentiality.
• Demonstrates accuracy and thoroughness, looks for ways to improve and promote quality; monitors own work to ensure quality.
• Listens and gets clarification; response well to questions
• Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values.
• Exhibits sound and accurate judgement; includes appropriate people in decision-making process.
• Uses time efficiently and completes work in a timely manner.

PHYSICAL AND ENVIRONMENTAL DEMANDS:  

• Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus
• While performing the duties of this job, the employee is regularly required to talk and hear
• Frequently required to stand, sit for long periods of time, and reach with hand and arms
• Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to:  remaining seated for periods of time to perform computer based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)
• Occasionally lift and/or move up to 20-25 pounds  
• Fine hand manipulation (keyboarding)
• The noise level in the work environment is usually low

Additional Information

Integrity Marketing Group, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity Marketing Group, LLC will provide reasonable accommodations for qualified individuals with disabilities.