Job Description
Integrity Trade Services is looking to hire a Third Party Logistics CSR in Houston, TX!
$15-$18/hr DOE
Mon-Fri 8-5pm
Office environment
Responsibilities:
- Coordinating with 3PL on daily operations, maintain a close relationship
- Monitor, supervise, and execute order management and fulfillment system
- Reduce Order Turn Time by monitoring scheduling platforms to ensure that orders are being scheduled and delivered as quickly as possible
- Answer customer inquiries and facilitate order fulfillment requests
- Monitor, report and improve logistics
- Audit and provide clear instruction and feedback to third party delivery partners regarding objective and
- Provide direct input into the existing user tools and make recommendations for process
- Project a professional company image through phone, chat, and email interactions.
- Generating and monitoring performance reports to achieve higher customer satisfaction
- Perform other job-related duties and responsibilities as may be assigned to you from time to time by the Company and/or your supervisor or manager
REQUIREMENTS
- At least 1-2 Year(s) of working experience in the related field is required for this position.
- Proficiency in Excel and Microsoft Office is a must - ability to navigate and analyze data.
- Constantly think of improvement efforts to deliver better internal processes and customer experience.
- Must be a self-learner with a demonstrated ability to self-motivate and follow through on issues.
- Able to solve problems by thinking analytically, strategically, and creatively.
- Ability to empathize with and prioritize customer needs
- Ability to determine customer needs and provide appropriate solutions, setting expectations with customers
Please call our office at 281-479-1800 or Text Mariana at 281-479-7079!
We look forward to hearing from you!
Company Description
Integrity Trade Services, Inc.'s core philosophy is "Staffing you can trust".
The nucleus of this philosophy consists of an intense focus on safety, honesty, fairness and integrity. As a dynamic, growing company, Integrity Trade Services, Inc. is intent on providing the best in responsiveness and service to our clients and employees.
As your national staffing service provider, Integrity Trade Services, Inc. serves as a single point of contact which eliminates the inconvenience and time constraints of managing multiple staffing employment agencies.