Job Description

We are seeking a Report Analyst to become an integral part of our team! You will analyze data to understand business and market trends in order to increase company revenue and efficiency.

RESPONSIBILITIES:

• Use data to understand business patterns and trends
• Analyze internal and external data through quantitative research
• Communicate findings to company through standard and ad hoc reports
• Promote best practices in data analysis and reporting
• Collaborate with cross-functional teams

QUALIFICATIONS:

• Previous experience in business intelligence, analysis, or other related field
• Knowledge of statistical tools and business reporting
• Strong problem solving and critical thinking skills
• Strong attention to detail
• Ability to prioritize and multitask

Company Description

PeopleConnect is a leader in providing customer support and business for companies looking to create an external customer service platform. We provide an array of sophisticated customer service solutions to a variety of companies, from web-based membership companies to financial services enterprises. We pride ourselves in providing flexible, high quality customer support solutions with an emphasis on inbound technical support and customer service. In our San Diego office, we provide our services through multiple communication channels encompassing phone, e-mail and social media.