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Sales Assistant

IntelliPro Group Inc.

Sales Assistant

San Jose, CA
Full Time
Paid
  • Responsibilities

    Job Description

    RESPONSIBILITIES AND DUTIES

    • Handle inbound and outbound calls to facilitate client/customer needs
    • Manage sales and customer service activities to assist with the total sales process
    • Utilize technology to create robust CRM to retain consumer data and records
    • Correspond regularly with client and customers via phone, email and fax
    • Discuss product features, benefits and salability with customers
    • Inform customers of new product launches, product changes and new distribution of existing products
    • Analyze sales reports to determine product trends
    • Keep current of industry trends and competitive products
    • Represent company at trade association meetings and customer trade shows to promote and sell client products

    QUALIFICATIONS/REQUIREMENTS 

     

    • Strong retention skills with the ability to follow a process flow and/or script as needed
    • Strong presentation skills
    • Excellent interpersonal, verbal and written communication skills
    • Ability to build relationships with clients, consumers and coworkers
    • Strong organization and time-management skills

    EDUCATION/EXPERIENCE   

    • High school diploma or equivalent (GED, HSED) required. Bachelor's degree is preferred.
    • Two to three years of stable sales or relevant work experience is required. Membership call center, member retention or training experience is a plus.
    • Ability to quickly learn program and product knowledge, work on a PC and navigate a Windows environment.
    • Beginner to Intermediate knowledge and use of Microsoft Word, Excel, PowerPoint and Outlook is required. SalesForce or other related CRM experience is a plus.
    • Polished phone demeanor, tone and etiquette is required.

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