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Member Success Coordinator/Executive Receptionist

Intelligent Office - DC

Member Success Coordinator/Executive Receptionist

Washington, DC +71 locations
Full Time
Paid
  • Responsibilities

    Intelligent Office is seeking a dynamic, confidence-inspiring, and collaboratively minded Office Assistant/Receptionist for our Washington, DC location. This position plays a critical role in supporting our members who depend on us. It's not your typical admin role for one company. You are a part of the professional services we provide to all of our members that enables them to succeed. About Intelligent Office Founded in 1995, Intelligent Office is a full-service executive suite and a pioneer in the virtual office industry. As more people leave the traditional office behind, we have become a leader and escalated the concept of working "virtually" to a new level. Our clients include local start-ups, business professionals and trade specialists. We provide Communications and Administrative Support Services to other businesses in an entirely new way. It's different. . .it's exciting. . .and it's the future! As a member of the IO team, an individual will be responsible for providing the same connectivity and reliability of a traditional office assistant, while utilizing technology and teamwork to successfully deliver the highest quality of customer service to clients and guests. Learn more about our company by viewing our website at www.iowashingtondc.com. Position Details: Mid-level Full-Time; Starting at $40,000 salary Washington, DC Location Hours: Monday - Friday 8:30AM - 5:30PM Minimum Qualifications: High School Diploma or GED (higher education is a plus, but not required) Proficient typing skills Knowledge of Microsoft Applications Social Media Management 3 years office experience Customer service background a big plus Bi-lingual (Spanish) preferred but not required Responsibilities: A sample of services our team provides include: Operating a multi-platform phone system and managing calls professionally on behalf of different clients including scheduling appointments, client intakes, conveying information, connecting to the client and more Managing administrative projects Greeting visitors in the IO suite, determining nature and purpose of visit, and supporting their needs Assisting clients as needed with notary, witnessing and other tasks Maintaining a large professional office suite utilized by our clients Assisting with tasks associated with operating the Intelligent Office business Managing all incoming and outgoing of mail and packages Working closely with members, ensuring member success and building long term business relationships Skills and Traits: Confident and articulate - makes a good first impression in-person as well as over the phone Entrepreneurial spirit with the ability to assist with operational standards for Intelligent office and our members companies Great team player - operates well within the team to complete projects and partners with clients to meet their needs Self Starter: Works well independently, is inquisitive, ha sa can-do attitude to efficiently complete tasks unsupervised Doesn't shy away from tackling new projects and learning new things Excellent verbal and written communication skills High-level organizational and planning skills Must be able to work calmly and efficiently under pressure Efficient multitasking Must be extremely detail-oriented Strong interpersonal skills and the ability to express compassion, sincerity and other personable traits Positive attitude, patience, perseverance Solutions-oriented outlook. Possesses problem solving skills that require "outside the box" thinking Trustworthiness and reliability are essential! The right person for this opportunity is an accountable and dependable team player with a positive attitude and an interest in professional growth. This is a salaried position offering a compensation package tied to the level of experience and your ongoing performance (salary, bonus & meritorious pay increases). Benefits include Healthcare, Dental, Vision and a 401k plan. Our employees are our second family that we respect and truly care for. If this sounds like the right long term opportunity for you please follow the directions, apply and or send your resume! How to apply: 1. Please visit our website at www.iowashingtondc.com to learn more about IO and to see if this position is right for you. Submit your resume. 2. Feel free to call (240) 403-2697 to leave us a message to introduce yourself and tell us why you would be a good fit for Intelligent Office Work Remotely No

  • Locations
    Washington, DC • California, MD • La Plata, MD • Beltsville, MD • Laurel, MD • Bowie, MD • College Park, MD • Capitol Heights, MD • Bethesda, MD • Rockville, MD • Gaithersburg, MD • Silver Spring, MD • Takoma Park, MD • Arnold, MD • Hunt Valley, MD • Ellicott City, MD • Columbia, MD • Glen Burnie, MD • Hanover, MD • Owings Mills, MD • Reisterstown, MD • Stevenson, MD • Baltimore, MD • Towson, MD • Catonsville, MD • Annapolis, MD • Frederick, MD • Adelphi, MD • Fairfax, VA • Falls Church, VA • Springfield, VA • Arlington, VA • Fredericksburg, VA