Job Description

ABOUT YOU

YOU ARE HIGHLY MOTIVATED AND WORK WELL ON YOUR OWN OR IN A LARGE TEAM OF CO-WORKERS! YOU THRIVE IN A DIVERSE AND GLOBAL ENVIRONMENT AND HAVE STRONG COMMUNICATIONS SKILLS, BOTH WRITTEN AND VERBAL. YOU ARE ABLE TO EFFECTIVELY WORK BOTH INDEPENDENTLY, AS WELL AS COLLABORATIVELY. YOU ENJOY WORKING IN A FAST GROWING COMPANY AND EMBRACE THE OPPORTUNITIES FOR CHALLENGES AND LEARNING THAT COMES WITH IT. ADDITIONALLY, WE BELIEVE THAT YOU:

• Have University or Technical Institution degree (preferred)
• Demonstrate strong computer proficiency and technology skills, including knowledge in VBA, SQL, Microsoft Access and Microsoft Excel. . Must be able to use knowledge to combine data, analyze data and create functionality to improve compliance, processes and working routines.  Must be able to develop and use macros, formulas and formatting.
• Have previous experience from supply chain, logistics and/or import/export operations (preferred)
• Have a good ability to document and communicate in a clear way, regarding manuals, Standard Operating Procedures (SOP), and working methods
• Takes initiative and not hesitant in proposing, developing and implementing solutions and change

ABOUT THE JOB

The purpose of the job is to provide support in developing the way of working in import and export operations and to identify continual process improvement and when necessary taking into consideration processes, organizations, solutions and technology. The Process Developer works on a regional level (Americas) with a global contribution as needed.  The position will work closely with both the System Support and Customs Operations to develop and secure the implementation of improved processes, working methods and tasks descriptions aimed to increase efficiency, lower costs and improve customer availability within the Customs Americas organization. This position will support the team with the use of technology and software tools (EXCEL, ACCESS, Etc.) to create efficiencies and maintain compliance levels. Position as necessary will work with Global projects and activities in order to ensure smooth transition and incorporation of Global actions into the local processes.

Qualifications

ABOUT THE ASSIGNMENT

As the Process Developer, you will be an active and integral part of the IKEA team with a large variety of job tasks and assignments. Among other things, you:

• Actively support Systems Support in day to day activities associated with import and entry documentation and shipment processing
• Contribute to the identification of processes and process improvements, including working methods and SOPs
• Are responsible for process, working method, system change, and associated technology solution education
• Proactively work with Operations, Regional Customs Management team and Systems Support to identify existing or potential concerns and identify immediate, interim and long term operational or technology resolutions to gain efficiencies and improve processes.
• Support the System Support position in process development and coordination of business IT needs and tests
• Working with System Support position, verify system changes before put in to production and ensure supporting processes are in place and customs team co-workers trained in new ways of working
• Responsible for process, working method and associated technology solution education
• Participate in Project Teams to ensure consist and best practices among Customs Specialists

IKEA Purchasing Services (US) Inc.’s main office is in King of Prussia, PA and is a subsidiary of the Inter IKEA Group.

THE IKEA BRAND is one of the most successful home furnishing brands in the world. We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people. IKEA stores offer almost 10,000 affordable home furnishing products and solutions. Today there are over 392 IKEA stores in 48 countries around the world.

The Inter IKEA Group is a part of Inter IKEA Systems B.V., owner of the IKEA Concept and worldwide IKEA franchisor.

Additional Information

All your information will be kept confidential according to EEO guidelines.