Job Description

Are you looking for a challenging role as a COLLABORATION SYSTEMS ENGINEER?

As a leading strategic service provider (SSP), InterVision assists IT, leaders, in solving the most crucial challenges they face by solving for the right technology, deployed on the right premises, and managed through the right model to fit their unique demands and meet their long-term goals.

InterVision’s mission is to transform business through the evolutionary power of technology, and we’re committed to unlocking value by delivering innovative technology through a consultative approach. Our people are the best in their field!

If you are looking for a career-changing opportunity, we want to meet you!

InterVision is seeking a SYSTEMS ENGINEER– COLLABORATION (POST-SALES SYSTEMS) to participate in engineering projects for client companies. This is a field, customer service, facing role. This position will assist in solution planning, designing, and implementations solutions, working on a team with senior engineers, project management office, sales team, and the customer. You will be working with leading-edge Unified Communications and Collaborations Solutions (Hybrid and Cloud) and others that we offer our customers.

WE WELCOME YOUR EXPERIENCE AND TALENTS TO OUR TEAM!

• 5+ years designing, implementing, and supporting Cisco Unified Communications and Collaboration technologies
• 5+ years designing, implementing, and supporting Network Infrastructure (switching, routing, firewall) from any vendor
• Ability to work on multiple projects/assignments in parallel
• A high degree of autonomy and organization
• Strong desire and aptitude for learning new technologies (especially related to cloud services and architectures)
• Ability to work flexible work schedules
• Ability to thrive in sales-driven, pay for performance environment
• Strong customer service focus
• Strong technical writing and documentation skills
• Technical Skills or Certifications:
  • Cisco CCNP or CCIE Voice/ Collaboration Certification
  • Strong networking skills
  • Ability to automate work tasks and processes using programming languages (Python and/or JavaScript)
  • Proficiency in designing and deploying Cisco Collaboration Cloud and Hybrid solutions
  • Proficiency in designing and deploying Cisco Customer Contact Solutions, including IVR scripting

SOME OF THE EXCITING WORK YOU WILL ENCOUNTER:

• Lead and implement small to medium scale projects, following the scope of work defined.
• Solve and troubleshoot technical issues, including service down situations.
• Develop planning, design, and implementation documentation for assigned projects and tickets. This includes word documents, spreadsheets, and diagrams.
• Prepare and deliver presentations to customers on technical subjects, e.g. demos, end-user and administrative training, and professional services project proposals.
• Assist the presales organization by identifying customer requests, preparing scope of work documentation, and deliver proposals, in the professional services context opportunities.

HOW DO WE BACK OUR STRONG REPUTATION?

GREAT PLACE TO WORK: If you thrive in an environment of growth and individual impact, InterVision is the place for you!

CUSTOMER SUCCESS:

When it comes to technology, our 25+ year history has guided some of the largest and most influential companies solve their problems with a broad range of innovative technologies ranging from network infrastructure to collaboration to cloud migrations.

InterVision can not only help clients refine their strategy with the right technology and the right cloud strategy, but also bring the resource models to take it to the finish line, assuring them a powerful combination of vision and capabilities.

BROAD CAPABILITIES: InterVision offers a wide range of services and solutions that organizations need to thrive in today’s dynamic IT market, including a broad range of innovative solutions for data center and cloud transformation, IT resiliency, modern communications, remote workforce, and advanced data analytics. We’re competitive at all levels of engagement.

WORLD-CLASS FACILITIES: InterVision has headquarters in Santa Clara, Calif. and St. Louis, Mo., and offices, operations centers and datacenters in Missouri, Indiana, Nevada, Massachusetts, Colorado, California and Washington. We operate multiple Tier 3 and Tier 4 level data centers, which are SOC II Type 2 compliant specific and certified in Confidentiality and Security.

INDUSTRY ACCOLADES: InterVision has received some of the technology industry’s most prestigious awards and acknowledgements – repeatedly by Gartner® and Forrester™ plus Inc. Magazine’s 5000 Fastest Growing Private Companies. InterVision President and CEO Aaron Stone received accolades as one of the Top 100 St. Louisans to “Know How to Succeed in Business.”

TOP VENDOR CERTIFICATIONS: InterVision holds the highest certifications and partner levels with leading technology vendors, and we have teams of trained, certified engineers supporting their solutions. Here are just a few of the certifications from our list of 80+ vendors: Amazon Partner Network (APN) Premier Consulting Partner (with seven competencies), NetApp Star Partner, Cisco Gold Certification, Cisco Cloud and Managed Services Master, Juniper Elite Partner, Microsoft Gold Partner, AT&T Premier Partner, Palo Alto Networks Diamond Partner, and VMware Premier Partner to name a few.