Director of IT Operations – Irvine, CA

We are searching for a Director of IT Operations who will play a critical role working closely with the business and across the Information Technology organization defining, delivering, and supporting IT technical solutions and supporting roadmaps.

You will provide leadership to assigned groups, identify/evaluate/resolve business issues, manage budgets and work on abstract problems across all functional areas within IT.

Director of IT Operations Responsibilities

• Directs the efforts of others in the achievement of the strategic and operational objectives of the group.
• Responsible for executing on functional and business goals for the group relevant to Data Center (Colocation) Operations, Cloud-based PaaS/IaaS/DRaaS, Systems Engineering and Administration for enterprise IT infrastructure, Telephony and related call routing, integration technology, Monitoring and Alerting for critical IT infrastructure, Deskside Administration and Services, including Desktop/Mobile Computing, Printing, Telecom standards, provisioning, maintenance and support, Video Conferencing, IT Service Desks Operations and Procedures, Change, Asset and Vendor Management
• Defining, implementing and monitoring operational procedures and policies for the above, as well as contributing to SDLC, Change Control, General IT use, BYOD, General IT controls, SoX compliance
• Effectively manage the delivery of new technology through proper SDLC policies and procedures
• Provide on-going monitoring, support, and maintenance for implemented solutions
• Manages the hiring, staffing and maintaining of a diverse & effective workforce and responsible for career development/planning, performance and pay discussions of team members
• Establishes and maintains budgets, operational plans and performance requirements

Director of IT Operations Qualifications

• 10+ years of relevant experience
• Bachelor’s Degree in a relevant field
• Knowledge of system development methodology, project management, analytical/problem-solving skills and relevant development and technology skills.
• Possesses expert knowledge, skills, and abilities required to resolve the most/highly complex IT issues
• Clearly understands short and long-term business goals and objectives and aligns IT direction to business objectives
• Understands the company’s vision and strategic direction, and the impact technology can have on these priorities
• Advanced understanding and ability to develop and drive the budgeting process
• Ability to prepare and present high-level activity and progress reports to Executives
• Expert proficiency in server administration (Windows, Linux, etc.)
• Expert proficiency in common Hypervisor technologies (VMWare, etc.)
• Expert proficiency in server storage and SAN’s
• Advanced knowledge of network and security concepts (SSO, AD, Next-Generation Firewalls, VPN, HDCP, PKI, etc)
• Advanced proficiency in telephony-based technologies include architecture, infrastructure, and call routing methods
• Expert proficiency in cloud-based XaaS technologies (e.g., Amazon, Azure, Exchange Office365, etc.) including engineering and implementing public and hybrid solutions that take into account: Extending corporate AD networks, CASB, VPN/Firewalls, CDN, DNS Acceleration, Storage, dynamic provisioning of resources, and cloud management/governance
• Expert knowledge and adaptation of emerging technologies and frameworks to reduce costs, effort and maintenance
• Expert proficiency in the establishing and implementing general IT control processes such as access, backup & recovery and DR

Director of IT Operations Keywords: Compute, Storage, Network, Virtualization, Backup, Email, Active Directory, Telephony Call Systems, Data Center, Colocation, Cloud, PaaS, IaaS, DRaaS, Systems Engineering, Administration, enterprise IT infrastructure, Telephony, call routing, integration technology, Monitoring and Alerting, IT infrastructure, Deskside, Desktop, Mobile Computing, Printing, Telecom, provisioning, maintenance, support, Video Conferencing, IT Service Desks Operations, Procedures, Change, Asset, Vendor Management, SDLC, Change Control, General IT use, BYOD, General IT controls, SoX compliance, budgets, operational plans, performance requirements

This position is not available to 3rd party recruiters for C2C.