Job Description

The IT Assistant works together with the IT Administrator to provide computer and technology support to company employees while helping ensure that the company network is functioning properly and up to date.

The entry-level position requires a detail-oriented self-starter with the ability to follow clear instructions and an interest in computers, networking, and peripherals.

Responsibilities include:

• Helping install, operate, and maintain computer networks and communication systems
• Troubleshooting company hardware and software
• Monitoring, managing, and answering questions regarding the current computer network.
• Configuring hardware and software
• Setting up peripherals such as printers or routers
• Making repairs to equipment
• Providing daily support for computer network users.
• Answer Help Desk calls and e-mails regarding the computer network or communication systems.

Additional tasks include writing reports, tracking inventory, evaluating new technologies, and developing contingency plans in case of network failure. The IT assistant may also work on other projects, such as web design or Internet security as needed.

Qualifications

• Degree in Computer Science, IT, Information Systems, Systems Engineering, Computer Networking, or a related qualification preferred
• Must be mechanically inclined with some experience with computers
• Should have command line PowerShell experience
• Experience dealing with end users in an enterprise technical support environment is ideal
• Excellent verbal and written communication skills
• Ability to troubleshoot website issues in a fast-paced environment
• Working knowledge of programming languages and operating systems
• Experience with PHP, Access, MySQL, Java/JavaScript, and Python is preferred.
• Knowledge of website management tools
• Expertise working with cPanel and WHM preferred
• Strong PC keyboarding skills
• Proficiency with Microsoft Office (Word/Excel/Outlook/PowerPoint)
• Some MX and Mail Security experience preferred.
• Experience with O365 is required
• Must be naturally driven to produce high quality results with great care
• Diligent attitude and punctuality are required

Additional Information

COMPENSATION:

• $40,000-$50,000 Commensurate with Experience
• 100% Company-paid Medical, Dental, Vision
• 100% Company-paid Short-Term Disability, Long-Term Disability
• Company paid $25K life insurance policy
• Accelerated paid Vacation time
• Paid vacation Christmas Eve through – New Year’s Day for all employees
• 401(k) with generous company match after one year
• Salary plus annual performance review and bonus

AS A MATTER OF COMPANY POLICY, WE DO NOT SPONSOR EMPLOYMENT VISAS OR HIRE FROM OUT OF THE USA NOR DO WE SPONSOR CANDIDATES WHO DO NOT CURRENTLY RESIDE WITHIN THE USA WITHOUT AN EXISTING H-1B VISA.

This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties or responsibilities that will be required. Interco Trading Company reserves the right to modify this job description at any time; including assigning or reassigning job duties or eliminating this position at any time.

Candidate information will be kept confidential according to EEO guidelines.

WORK REMOTELY: NO

www.intercojobs.com