Job Description

Interco has an opening for a Network Support Technician in the IT department. The company is looking for a results-driven team player to work with the IT team to help maintain the hardware and software systems within the organization. The Network Support Technician helps troubleshoot IT and support company employees when they’re having IT-related issues.

Responsibilities Include:

• Resolve help desk tickets and provision workstations and users as needed utilizing IT Management tools
• Troubleshoot connectivity and help manage user spam issues
• Diagnose issues w/printers, scanners, and peripherals
• Administer Active Directory and make changes to cPanel, WordPress, Microsoft O365, etc.
• Monitor Nagios, CloudFlare, NinjaRMM, software updates, and patch management

Qualifications

• Bachelor's degree in a related field, such as computer science or computer information systems
• Candidates with an associate's degree or certification from a technical or vocational school may be considered
• At least two years of experience as a network support technician or similar role
• Availability to perform urgent repairs outside of business hours

Additional Information

Compensation:

• $45,000-$50,000 Annual Salary
• 100% Company-paid Medical, Dental, Vision
• Accelerated paid Vacation time
• Paid vacation Christmas Eve through – New Year’s Day for all employees
• 401(k) with generous company match after one year
• 100% Company-paid Short-Term Disability, Long-Term Disability
• Company paid $25K life insurance policy
• Salary plus annual performance review and bonus

As a matter of company policy, Interco does not sponsor employment visas or hire from out of the USA nor does the company sponsor candidates who do not currently reside within the USA without an existing H-1B visa.

This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties or responsibilities that will be required. Interco reserves the right to modify this job description at any time, including assigning or reassigning job duties or eliminating this position at any time.

Candidate information will be kept confidential according to EEO guidelines.

Work remotely: No

www.intercojobs.com

Company Information

Interco has been recycling computers, batteries, metals, and electronics with a focused track record of innovation and integrity since 1996. The company specializes in the placement of smelter-ready materials catering to commercial, industrial, dealer, and government organizations nationwide.

The Interco recycling facilities are separated into three departments: nonferrous metals, computers and electronics, and battery processing. The nonferrous facility is located on the 40-acre main campus in Madison (IL) while the computers and electronics are processed in Edwardsville where the Administrative and some logistics offices are located. The commercial department is located on The Hill in St. Louis.

The patent-pending 22-acre 225,000 sqft Critical Mineral Recovery™ Lithium-ion battery processing plant in Fredericktown, Missouri opened in Q3 2023

www.intercojobs.com