Benefits:

401(k) matching

Bonus based on performance

Company car

Free uniforms

Opportunity for advancement

Paid time off

Job Summary Visits customer sites and repairs spot damage on hard surfaces. Maintains systems, tools, and supplies to operate efficiently. Documents before and after photos of work. Works with other technicians and owners. Work vehicle provided. Extensive training provided.

Primary Responsibilities:

Places highest importance on job quality & customer service.

Embodies the Surface Experts mission of “being the nation’s premier spot repair business”.

Able to learn various repair techniques by watching Lead Tech, asking questions, and eventually practicing until perfecting

Maintain professional appearance, clean uniform, and clean car.

Documents all encounters in work system, and reports on those activities daily.

Maintain clean and efficient work environment both in their (work provided) vehicle and at any job location.

Maintains personal inventory daily to ensure all products and tools required for daily work orders are maintained.

Joins and actively participates in regularly scheduled meetings

Reports on daily activity.

Protects organization's value by keeping all information confidential.

Able to have owners provide a flight and hotel to attend formal training in Spokane, Washington for four days

Ability to see color accurately (pass an on-line color blindness test)

Communicate effectively with clients regarding project progress, challenges, and outcomes.

Skills

Strong attention to detail and a keen eye for color, texture, and form.

Excellent problem-solving skills to address unexpected challenges during the repair process.

Ability to work collaboratively within a team environment while also being self-motivated.

Effective communication skills for client interactions and team discussions.

Familiarity with repair techniques, painting, and/or hand tools used in the repair process is a plus.

Developing technical skills for surface repair.

Able to see all color hues and successfully pass a color blindness test without any deficiencies.

Must maintain an active driver’s license and clean driving record for work provided vehicle.

Basic computer skills, ability to type, and update work logs on work system.

Effectively communicate with both customers and work team.

Works with minimum supervision.

Hearing/Speaking: Effective communication with employees and clients

Standing: 10% of the day

Sitting: 10% of the day

Walking: 40% of the workday

Bending/Stooping: 30%

Lifting: 10%

Repetitive Hand Movements: fine manipulation: > 5 hrs. of the workday

Travel: daily local travel by car

About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything! We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.

Most repairs are simple and smaller than a dinner plate. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.

Our Mission

Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills.

Core Values

Serve Others

Put Relationships First

No Jerks

Be Humble

Be a Problem Solver

Be Curious

Seek to Understand the Cause of the Problem

Work Smart

Constantly Improve

Trust the Process

Be Organized

Be Teachable

Put Business Needs Above Personal Wants

Job Type: Full-time

Work Location: In person

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.